Hallo,

meine Marke wurde auf Amazon gesperrt und aus meiner Brand Registry entfernt.

Hier die lange Mail dazu:

"Hello from Amazon Brand Registry,

We are writing to inform you that your brand "[---]" has been removed from Amazon Brand Registry.

Why did this happen?

This decision was made due to one or more of the following reasons: a) one or more users on the brand are engaging in conduct that violates Brand Registry’s policies, such as, but not limited to, invalid notice submissions through our notice submission channels or tampering with the catalogue; b) one or more users on the brand are related to other Amazon accounts or brands that have violated Amazon or Brand Registry’s policies; c) inability to provide sufficient evidence of branding on products/packaging; d) one or more users on the brand have a selling account that has been de-activated; or e) your trademark application appears to be filed by a filing firm that may be violating US federal regulations and USPTO rules (explained below).

If you are enrolling with a US trademark, please note that the USPTO requires foreign domiciled applicants or registrants to be represented by a US-licensed attorney. This rule was designed to improve the quality of trademark submissions by US attorneys who are bound by ethical rules to follow the USPTO rules of professional conduct and their state bar codes of conduct. The USPTO has guidance on evaluating filing firms and how to avoid potential USPTO rule violations here. Additional scrutiny may be triggered by Amazon for use of a suspicious filing firm. Attorneys suspected of misconduct may be investigated by the USPTO. If you are working through an intermediary, rather than directly with a US licensed attorney, to seek a US trademark registration or enrolment into Brand Registry, your application may be subject to additional scrutiny by Amazon and the USPTO. Before hiring an lawyer or a trademark service company, check whether they are subject to an Order for Sanctions from the USPTO or listed as an entity on the Potentially Misleading Solicitations web page. If you are concerned about the validity of your application or the conduct of any of the entities involved in your application, consult with a private US attorney who is knowledgeable about trademark law (and not connected to any entity listed on the Order for Sanctions or Potentially Misleading Solicitations web page to evaluate your application. If you need help finding an lawyer, you can find resources from the USPTO here. You can also leverage the Amazon IP Accelerator program to connect with a curated network of vetted IP law firms. You can learn more about the program here. Please note that the use of a firm vetted by the Amazon IP Accelerator program is not required for enrolment in Brand Registry.

Please note that enrolment in Brand Registry is at Amazon’s sole discretion. Any misuse of Amazon’s Brand Protection tools or suspected misconduct in the acquisition or maintenance of your intellectual property rights may lead to restrictions or removal from Brand Registry. If after having read the USPTO’s rules and regulations, you have reason to believe that your trademark application may have been filed in violation of USPTO’s rules and regulations, you may choose to file a new application that is in accordance with the USPTO’s rules and regulations. Refer to guidelines (https://brandservices.amazon.com/brandregistry/eligibility) for eligibility in Brand Registry. Once you have a new trademark application, you may submit a new enrolment request in Brand Registry. Please note that there are several things you can do to protect your trademark application or registration listed here.

Has your brand been removed in error?

You may submit an appeal to reactivate your Brand Registry account by clicking on: LINK

When submitting an appeal, please ensure that:

• Any selling accounts of all users on the brand are active or, if they have been previously de-activated, they should have been reactivated. If those selling accounts have not been reactivated, your Brand Registry appeal will be rejected.

• You reviewed all the potential reasons for removal of the brand that have been listed above under the section “Why did this happen?”. Then enter the information accurately and to the best of your knowledge in the appeal form.

• – Please do not leave any field blank in the appeal form.

Once you have submitted the appeal to the Brand Registry team with all the required information, you will receive the first response within 3-5 days. Once an investigator has reviewed the case, we may reach out to you to request additional information and documents pertaining to your brand. We may also request you to join a video verification with one of our investigators. All communication pertaining to the next steps will be sent by email. Please keep a close watch on your email.

Please note that Selling Partner Support will not be able to provide further guidance regarding this action. The right path forward is to submit an appeal if you believe the action was made in error. However, if your selling account is currently deactivated, you may appeal an action taken on your selling account by submitting an appeal by clicking the "Reactivate your account" button in Account Health.

Regards,

Amazon Brand Registry"

Zuvor wurden diverse Angebote wegen Verdacht auf Verletzung geistigen Eigentums von der Amazon KI entfernt bzw. die Detailseiten entfernt. Ich habe versucht, die Angebote zu bearbeiten, aber die Inhalte wurden nicht aktualisiert. Danach konnte ich nur noch die "Verletzungen" akzeptieren und die Produkte dadurch nicht mehr anbieten. Im Anschluss wurde die Marke aus meiner Brand Registry entfernt. Mein Verkäuferkonto ist davon nicht betroffen, meine Verkäuferleistung ist im grünen Bereich.

Hat da jemand schon Erfahrung mit? Die Marke wird mir in der Brand Registry zwar noch als registriert angezeigt, aber ich kann keine Angebote mit dem Markennamen bearbeiten oder neue Produkte unter dem Markennamen anlegen. Auch kann ich keine Benutzerberechtigungen mehr verwalten. Ich habe die Möglichkeit einen Maßnahmeplan zu erstellen, aber wollte hier einmal nachfragen, bevor ich etwas falsch mache...