To reactivate your account, submit the following information:
-
Confirmation of the country of establishment of your business - this is the country in which your legal entity is incorporated or you are resident if you are a private individual;
-
An explanation of why the country of your Merchant Business Address does not, or has not, reflected your country of establishment, https://sellercentral.amazon.de/sw/SSR/BusinessKYCInfo/spaDashboard/;
-
Any documentary evidence supporting the above explanation.
Submit this information by clicking “Reactivate your account” on the banner at the top of your “Account Health” page and following the instructions provided: https://sellercentral-europe.amazon.com /performance/dashboard
You can also contact Seller Support (https://sellercentral-europe.amazon.com/help/hub/support) and provide the above information
To reactivate your account, submit the following information:
-
Confirmation of the country of establishment of your business - this is the country in which your legal entity is incorporated or you are resident if you are a private individual;
-
An explanation of why the country of your Merchant Business Address does not, or has not, reflected your country of establishment, https://sellercentral.amazon.de/sw/SSR/BusinessKYCInfo/spaDashboard/;
-
Any documentary evidence supporting the above explanation.
Submit this information by clicking “Reactivate your account” on the banner at the top of your “Account Health” page and following the instructions provided: https://sellercentral-europe.amazon.com /performance/dashboard
You can also contact Seller Support (https://sellercentral-europe.amazon.com/help/hub/support) and provide the above information
47 Antworten
Seller_L0KbGIwqKX2zM
How to solve the problem, please advise
Seller_L0KbGIwqKX2zM
What is the correct way to solve this problem
Seller_L0KbGIwqKX2zM
Ok, what is the required information and what is the cause of the problem? I changed the legal entity information
But Amazon won’t tell me to send the files
You did not tell me what you want to send required files
Seller_pKdF0dnvoraDu
Hello @Al_mohandes,
Virgil here to assist.
Thank you for providing insight into your current account status. My goal is to give you further guidance on the next steps.
The verification of your identity is required by law. As per UK Regulations and Laws, verifying your identity is required to allow you to use our payment service. You may need to provide us with certain information or documents as requested in order to facilitate these checks.
If you are unable to provide the required information, you will eventually be unable to use your selling on amazon account. Therefore, you will not be able to sell on Amazon if the information is not provided.
Hence we would request you to kindly visit Information required to sell on Amazon, and provide the requested details.
Thank you @JillyB1, @Smiley_Guy, for your valuable inputs.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Best Regards,
Virgil.
Seller_L0KbGIwqKX2zM
I have another question. If I own and registered for VAT in the United Kingdom, does it not cause anything if I send stock to Germany, for example?
Seller_NoMNQDGnEW5Bx
Is your account linked to your limited company so when you go to account info, business information does it show as your limited company with you as the beneficial owner?
Seller_L0KbGIwqKX2zM
This is true, but the company and its address are in Egypt because when I added the British company and its address
He asked me why did I change the address and for that the account was deactivated and he asked for additional information and I took a screenshot at the top of this message
Seller_L0KbGIwqKX2zM
I already did this without any difference cause deactivation of the account please see screenshot with requirements
I went to settings - account information - the identity information it needs to show
A privately owned company then your name in UK LTD and your address in the UK
Then under beneficial owner needs your name and home address in Egypt
