Seller Identity Verification (SIV) process and provide again my documentation to verify my identity again ans again
This is the second time that I do the Seller Identity Verification (SIV) process and provide again my documentation to verify my identity. Sending the same documentation again and again. It is a useless waste of time and money.
- If amazon already have my passport, my business address, my business certificate, my registered brand name certificate, my bank statements documents, why amazon have limited my account for inactivity despite there is activity and despite I shipped my products to amazon FBA main warehouse, now i can see amazon is distributing my products in all the US States to reach the customers faster. So why amazon is asking me again the same identic documents for the second time if they already have the same identic documents? 2 months have passed away from the last time i sent the all the documentation for the verification process! Due to the fact that amazon limited my account for inactivity without a reason I sent again the same identic documents and started the verification process again with ever the same my documentation that amazon already own! How can amazon affirm that my account has no activity and limit my account if they received my goods. It Is a useless waste of time and money to limit my account and asking again and again ever the same identic documents despite amazon already have this exact documentation they are asking me again and again.
Seller Identity Verification (SIV) process and provide again my documentation to verify my identity again ans again
This is the second time that I do the Seller Identity Verification (SIV) process and provide again my documentation to verify my identity. Sending the same documentation again and again. It is a useless waste of time and money.
- If amazon already have my passport, my business address, my business certificate, my registered brand name certificate, my bank statements documents, why amazon have limited my account for inactivity despite there is activity and despite I shipped my products to amazon FBA main warehouse, now i can see amazon is distributing my products in all the US States to reach the customers faster. So why amazon is asking me again the same identic documents for the second time if they already have the same identic documents? 2 months have passed away from the last time i sent the all the documentation for the verification process! Due to the fact that amazon limited my account for inactivity without a reason I sent again the same identic documents and started the verification process again with ever the same my documentation that amazon already own! How can amazon affirm that my account has no activity and limit my account if they received my goods. It Is a useless waste of time and money to limit my account and asking again and again ever the same identic documents despite amazon already have this exact documentation they are asking me again and again.
39 Antworten
Seller_aV1Bh32hE0KND
Can you post the notice that Amazon sent you, what exactly are they asking for?
Do you have a valid credit card under your Charge Methods or are you using a debit card?
Seller_iRKF0HAXAjTsY
Now I am having issues with the reactivation process Amazon is giving me ever the same answer.
Amazon
03:17 AM
10/21/2022
Hello,
We were unable to verify the bank statement / the credit card statement that you provided because it was not issued within the last 180 days.
Within the next 30 days, please upload a bank statement or credit card statement to the “Identity Verification” page on Seller Central:
https://sellercentral.amazon.com/hz/approvalrequest/register
Before you upload the bank statement or credit card statement, make sure that it meets the following conditions:
– It must contain the following information: full name and address of the bank account or credit card’s holder, date of issue or due date, and official bank’s information, such as name, address, stamp, signature, and logo if applicable.
– It must be authentic and unaltered.
– It must be complete and not cut off on any sides.
– It must be high quality, clear, and readable. The required information, watermarks, and background patterns must be visible and in focus.
– It must have been issued within the last 180 days.
– It must be a scanned copy or photo of the original document either in color or in black and white.
– It must not be protected with a password.
– The information in the bank statement or credit card statement must match the information that you entered in Seller Central when you registered your account.
Upload all the documents listed on Seller Central, including the documents that we were able to verify. Do not attach documents to this email. For security reasons, we accept only documents uploaded to Seller Central.
If we do not receive the required documents within the next 30 days, you may not be allowed to sell on Amazon.com, Amazon.ca, and Amazon.com.mx.
If you have any questions about our requirements, you can contact Selling Partner Support:
https://sellercentral.amazon.com/cu/contact-us
Thank you for selling with Amazon,
Seller_iRKF0HAXAjTsY
This is what i wrote to amazon team yesterday. I uploaded again another bank statement, this is the latest statement generated by my bank it has been generated from September 1 up to September 30, 2022 (30 days).Please check now on the Identity Validation webpage and let me know.
Seller_iRKF0HAXAjTsY
I wrote to the amazon team right now this message. As I said in the previous request caselog ID: 11002615161 the latest statement I uploaded has been generated by my bank from September 1 up to September 30, 2022, so it was issued within the last 180 days.
Seller_iRKF0HAXAjTsY
I received ever the same answer from amazon, so I am writing ever the same thing. " my bank statement has been issued from September 1 up to September 30, 2022, so it was issued within the last 180 days as required."
Seller_iRKF0HAXAjTsY
Again received the same answer for the 6 time. Here the message.
Amazon
10:49 AM
10/21/2022
Hello,
We were unable to verify the bank statement / the credit card statement that you provided because it was not issued within the last 180 days.
Within the next 30 days, please upload a bank statement or credit card statement to the “Identity Verification” page on Seller Central:
https://sellercentral.amazon.com/hz/approvalrequest/register
Before you upload the bank statement or credit card statement, make sure that it meets the following conditions:
– It must contain the following information: full name and address of the bank account or credit card’s holder, date of issue or due date, and official bank’s information, such as name, address, stamp, signature, and logo if applicable.
– It must be authentic and unaltered.
– It must be complete and not cut off on any sides.
– It must be high quality, clear, and readable. The required information, watermarks, and background patterns must be visible and in focus.
– It must have been issued within the last 180 days.
– It must be a scanned copy or photo of the original document either in color or in black and white.
– It must not be protected with a password.
– The information in the bank statement or credit card statement must match the information that you entered in Seller Central when you registered your account.
Upload all the documents listed on Seller Central, including the documents that we were able to verify. Do not attach documents to this email. For security reasons, we accept only documents uploaded to Seller Central.
If we do not receive the required documents within the next 30 days, you may not be allowed to sell on Amazon.com, Amazon.ca, and Amazon.com.mx.
If you have any questions about our requirements, you can contact Selling Partner Support:
https://sellercentral.amazon.com/cu/contact-us
Seller_iRKF0HAXAjTsY
Amazon
06:01 AM
10/22/2022
Hello,
We reviewed the documents that you provided and were able to complete your verification process. You can now sign in to Seller Central and start selling on Amazon.
We’re here to help
If you have any further questions, you can contact Selling Partner Support:
https://sellercentral.amazon.com/cu/contact-us
The Seller Identity Verification team
Thank you for selling with Amazon,
Seller Identity Verification
Amazon.com Seller Support
MORE WAYS TO GET HELP:
Visit our Seller Forums for help from other sellers: http://sellercentral.amazon.com/forums
Browse all Seller Help topics: http://sellercentral.amazon.com/gp/help
To contact us again about this issue, please use the Contact Us form in Seller Central using the following link:
https://sellercentral.amazon.com/cu/case-dashboard/view-case?caseID=11071440101
Please note: this e-mail was sent from a notification-only address that cannot accept incoming e-mail. Please do not reply to this message.
Glenn_Amazon
Greetings @solarpowered,
It might just be a leftover that hasn’t quite cleared, but if you are still seeing the error I’d reply to the e-mail from the Verification Team indicating that you are still seeing your account as not fully reactivated. Let us know if the issue is ongoing.
-Glenn
Seller_iRKF0HAXAjTsY
{Removing Private Information} Is this guy an authentic amazon guy?
Seller_iRKF0HAXAjTsY
Amazon
08:06 AM
10/28/2022
Hello,
We reviewed the documents that you provided but were unable to complete your verification process. As a result, we are unable to activate your account. Why is this happening? The document that you provided as a proof of identity is not acceptable for the following reason: The name that you entered in Seller Central when you registered your account does not match the name in the identity document. Update the name in Seller Central to match the name in the identity document. To learn more about our requirements, go to “Seller Identity Verification”: https://sellercentral.amazon.com/gp/help/external/QRP483PDN88Q3M9?referral=A2F4BCFSV11KTT_A35EP6X5OMU91V How do I resolve this situation? Within the next 30 days, please upload a scanned copy or photo of all the required documents listed on the “Identity Verification” page and make sure that the information that you entered in Seller Central matches the information in the documents. To submit the required documents or update your information, sign in to Seller Central and follow the on-screen instructions: https://sellercentral.amazon.com Do not attach documents to this email. For security reasons, we accept only documents uploaded to the “Identity Verification” page on Seller Central.
