Hi all, I'm reaching out for some help with items in an Amazon warehouse that cannot process removals. We sent these units out on July 10th and explained that we waited over 14 days before submitting our first claim, which we sent on August 8th. The response I received asked us to wait 14 days. I have submitted another claim with Amazon and am reaching out once again here to ask for assistance.

If a mod sees this, can you please help us escalate this case to a level 2 representative? These units will need to be manually transferred to a different warehouse so that we can remove them from FBA inventory.

Case ID 1: 15797787121 - Case ID 2: 15860152411

FNSKU: X004BDO3DX - ASIN: B0D6VF3541 - 4 units

FNSKU: X004BDNTGF - ASIN: B0D6V6V8SC - 4 units