Amazon's Arranged Freight Delivery (AFD) Program for FBM Sellers
We sell large products FBM that require arranged freight delivery to ship to our customers in a timely manner, improve our VTR, and other factors as well.
Read more about this program:
https://www.amazon.com/gp/help/customer/display.html?nodeId=GTXZKNYBMAAFEBXE
I have been waiting over 1 month for the team with Arranged Freight Delivery to respond to me, and I have submitted the form twice, as well as emailing the team 3 times. We need to get this solved urgently.
Does anyone have experience with this program???
Amazon's Arranged Freight Delivery (AFD) Program for FBM Sellers
We sell large products FBM that require arranged freight delivery to ship to our customers in a timely manner, improve our VTR, and other factors as well.
Read more about this program:
https://www.amazon.com/gp/help/customer/display.html?nodeId=GTXZKNYBMAAFEBXE
I have been waiting over 1 month for the team with Arranged Freight Delivery to respond to me, and I have submitted the form twice, as well as emailing the team 3 times. We need to get this solved urgently.
Does anyone have experience with this program???
1 Antwort
Bryce_Amazon
Good morning @Seller_Nvn73dvxylDOw,
Thank you for taking the time to post. The note on this Seller Help page implies the team typically responds to requests with 15 business days, so it could be that they currently backlogged with a longer wait time than usual. I understand this experience is frustrating, my recommendation is to remain patient, but please reach out to me if an extended period of time passes without a response. Thank you!
- Bryce