Product Type Issue and Error 8541 While Relisting ASIN
I’m a registered brand owner and have been facing a critical issue with one of my listings that I’ve been trying to resolve for the past one and a half weeks, without success.
@Glenn_Amazon @Dougal_Amazon
Initially, I noticed that the bullet points on my listing were not displaying correctly. I attempted to update the content from my end, but the changes weren’t going through. Upon contacting Seller Support, I was advised to delete and relist the product, which I followed. However, after deleting the ASIN and attempting to relist it, I consistently receive error code 8541, indicating that the product type is incorrect.
Since then, I’ve tried every method to relist the product — including using flat files, the listing loader, and manual listing — but the issue persists. I’ve also opened multiple cases, and while support agents say the product type is being updated, no actual changes have occurred.
This is now a major concern for my business, especially because I already have inventory for this ASIN available at Amazon's warehouse, and the listing is inactive due to this technical issue.
I would greatly appreciate your help in:
- Correctly updating the product type for my ASIN
- Ensuring that my listing can be reinstated without further errors
Here are the two Latest cases I open: 17873113831, 17837308681
Product Type Issue and Error 8541 While Relisting ASIN
I’m a registered brand owner and have been facing a critical issue with one of my listings that I’ve been trying to resolve for the past one and a half weeks, without success.
@Glenn_Amazon @Dougal_Amazon
Initially, I noticed that the bullet points on my listing were not displaying correctly. I attempted to update the content from my end, but the changes weren’t going through. Upon contacting Seller Support, I was advised to delete and relist the product, which I followed. However, after deleting the ASIN and attempting to relist it, I consistently receive error code 8541, indicating that the product type is incorrect.
Since then, I’ve tried every method to relist the product — including using flat files, the listing loader, and manual listing — but the issue persists. I’ve also opened multiple cases, and while support agents say the product type is being updated, no actual changes have occurred.
This is now a major concern for my business, especially because I already have inventory for this ASIN available at Amazon's warehouse, and the listing is inactive due to this technical issue.
I would greatly appreciate your help in:
- Correctly updating the product type for my ASIN
- Ensuring that my listing can be reinstated without further errors
Here are the two Latest cases I open: 17873113831, 17837308681
1 Antwort
Michelle_Amazon
Hello @Seller_trxYm2ShdWm9w,
Thanks for reaching out. I have reviewed your case and confirmed that your listing has been fixed and is live on Amazon.
Wishing you the best in your sales!
Michelle