Restricted Products Policy Violation - facilitating copyright infringement
I received a restricted products policy violation on my product, amazon said this product has been identified as a streaming media player that is facilitating copyright infringement. Amazon policy prohibits the listing or sale of products that promote, suggest the facilitation of, or actively enable the infringement of or unauthorized access to digital media or other protected content.
I told them my Android TV box is like every other TV box, which is designed to provide a platform or machine to allow users to install third-party applications from the internet. We don’t provide any unauthorized access to digital media or other protected content.
There are hundred or many of them are selling the same / similar product.
I feel like amazon don't WELCOME new seller. they are using wrong penalty on my product. Amazon appeal team never tell you what's wrong with it.
Restricted Products Policy Violation - facilitating copyright infringement
I received a restricted products policy violation on my product, amazon said this product has been identified as a streaming media player that is facilitating copyright infringement. Amazon policy prohibits the listing or sale of products that promote, suggest the facilitation of, or actively enable the infringement of or unauthorized access to digital media or other protected content.
I told them my Android TV box is like every other TV box, which is designed to provide a platform or machine to allow users to install third-party applications from the internet. We don’t provide any unauthorized access to digital media or other protected content.
There are hundred or many of them are selling the same / similar product.
I feel like amazon don't WELCOME new seller. they are using wrong penalty on my product. Amazon appeal team never tell you what's wrong with it.
7 Antworten
Seller_4zBzdtgCyS9EI
Amazon (and in this case the law) cares about why the "average" buyer will pick your product. If it is overwhelmingly likely to be purchased and used for an illegal act (think 3-D printed guns shipped as "puzzles" and certain car parts abused to overwrite onboard restrictions)
There may be others "much like yours" but something has been identified as "different" from the others. Then, there are some others selling the same, but they have not yet been filtered out.
Danny_Amazon
Hello @Seller_vuAJQ5B2jMVB3- and thank you for detailing this situation for the seller forums community.
I apologize that you disagree with our team's decision on this item being restricted as a streaming media player. It is true that products offered for sale on Amazon should not promote, suggest the facilitation of, or actively enable the infringement of or unauthorized access to digital media or other protected content. Any streaming media player or other device that violates this policy is prohibited from sale on Amazon. You can read our full policy on this help page.
If you believe other sellers are departing from this policy, you can always report this activity to Amazon for review through the Report a Violation pathway. It is important to note that our team may not share updates on investigations completed from those submissions, but all will be reviewed appropriately.
Thank you again for engaging here on the forums, and I do hope this helps.
