Assistance with changing primary account manager
Hi there,
Please help!
Amazon deactivated our US seller account about two months ago, apparently, due to the Amazon UK marketplace requiring verification information. Up until this week, I did not even know this account was registered differently to the rest of our Amazon marketplaces as we did not use it.
Since then, I've contacted Seller Support requesting that they assist me with removing the current primary account manager (a person who does not work for our company) to no avail.
I either get automated responses or none at all.
Please help me to address this matter as I see no other option.
I noticed that @Sandy_Amazon responded to threads related to this topic, I'm hoping you can assist me with this.
Thanks for your time and attention!
Assistance with changing primary account manager
Hi there,
Please help!
Amazon deactivated our US seller account about two months ago, apparently, due to the Amazon UK marketplace requiring verification information. Up until this week, I did not even know this account was registered differently to the rest of our Amazon marketplaces as we did not use it.
Since then, I've contacted Seller Support requesting that they assist me with removing the current primary account manager (a person who does not work for our company) to no avail.
I either get automated responses or none at all.
Please help me to address this matter as I see no other option.
I noticed that @Sandy_Amazon responded to threads related to this topic, I'm hoping you can assist me with this.
Thanks for your time and attention!
3 Antworten
Seller_vSOOwekJLU6c0
I no longer work with plenty of Amazon sellers.
They never remove me from their account. They just remove my permissions. Are you interested in doing this?
Steve_Amazon
Hi @Seller_1nomCEPln4gX5,
Steve from Amazon here, thank you for reaching out in the Forums. I have reached out to an internal team for further review and guidance here.
I will follow up with you as soon as I have more information.
Thanks,
Steve
Steve_Amazon
Hi @Seller_1nomCEPln4gX5,
Can you please confirm if this issue has been resolved for you?
Thanks,
Steve