Issue with Accessing Campaign Manager in Seller Central
Hi everyone,
I'm experiencing a frustrating issue with my Seller Central account, and I'm hoping someone here can help. I recently tried to access the Campaign Manager under the "Advertising" tab to create advertising campaigns for my new product. However, the Campaign Manager option is completely missing from the menu.
I've checked multiple times, logged out and back in, cleared my browser cache, and even tried different browsers, but nothing seems to work. Without access to Campaign Manager, I can't launch any advertising campaigns, and it's really holding back my product launch.
Has anyone else encountered this problem before? Any advice on what steps I can take to resolve it would be greatly appreciated!
Thanks in advance!
Issue with Accessing Campaign Manager in Seller Central
Hi everyone,
I'm experiencing a frustrating issue with my Seller Central account, and I'm hoping someone here can help. I recently tried to access the Campaign Manager under the "Advertising" tab to create advertising campaigns for my new product. However, the Campaign Manager option is completely missing from the menu.
I've checked multiple times, logged out and back in, cleared my browser cache, and even tried different browsers, but nothing seems to work. Without access to Campaign Manager, I can't launch any advertising campaigns, and it's really holding back my product launch.
Has anyone else encountered this problem before? Any advice on what steps I can take to resolve it would be greatly appreciated!
Thanks in advance!
3 Antworten
Joey_Amazon
Hi @Seller_zALcFO6bxy8RT,
Thank you for posting here at the forums and bringing this matter to our attention.
Based on what you have shared. The first step would be to submit a case with Seller Support. This no only helps towards resolving your issue but it documents happening to your account.
If you have submitted a case already, please share here. I can review and determine the best next steps.
Thanks,
Joey
Seller_dkC0YA24BtrOa
I am getting this same issue every day. Cleared history and have tried Chrome, FireFox and Safari, all of them have the same errors. Sometimes it works for 5 mins, sometimes 2 hours, but everyday, no matter what it eventually throws an error and says "We couldn't draw your chart". I have to come back to it the next day and continue where I left off until it inevitably crashes again.
