Unable to update my branded ASIN
Outrageous catalog glitch in all the EU markets. Not only I am unable to update titles of my unique branded! items but also it returns me an error 8541 of a title mismatch where my proposed value is not even the one I am submitting but one from a different market, meaning a title in a different language from the market language.
Now they went even further and upon my update via upload they inserted a support message into the product title field. How bizarre.
It’s been months we have been battling this glitch, now seems to be hitting a dead end.
Upon seeking help from sps* team there was no assistance either. They would just copy and paste a message that I receive with an unsuccessful upload submission, which we tried to elaborate but with no luck.
Screenshot is attached.
*Moderator Edit: Changed Abbreviation due to inappropriate content - Jona
Unable to update my branded ASIN
Outrageous catalog glitch in all the EU markets. Not only I am unable to update titles of my unique branded! items but also it returns me an error 8541 of a title mismatch where my proposed value is not even the one I am submitting but one from a different market, meaning a title in a different language from the market language.
Now they went even further and upon my update via upload they inserted a support message into the product title field. How bizarre.
It’s been months we have been battling this glitch, now seems to be hitting a dead end.
Upon seeking help from sps* team there was no assistance either. They would just copy and paste a message that I receive with an unsuccessful upload submission, which we tried to elaborate but with no luck.
Screenshot is attached.
*Moderator Edit: Changed Abbreviation due to inappropriate content - Jona
1 Antwort
Jona_Amazon
Hi @Seller_bz0zy47sScL87,
thanks for posting in the German Seller Forum!
As you said you were in contact with the support, could you share the CaseID with me, so I could look into it?
As a side note, I have edited your post to correct the abbreviation for the seller support to "SPS". This was done as the abbreviation you have used before, cannot be used in the DE Forum due to historical connotations.
Best,
Jona
