EPR Registration Valid (WEEE & LUCID) - But Amazon removed our listing
Hello,
Last week, 3 of our listings got removed due to EPR Compliance. We have been registered for a long time, and it is on the EPR Compliance Dashboard on Amazon. But still 3 of our ASINs were removed. (PROBLEM #1)
Whenever we edit the listing, we are asked to request approval. The weird thing is we request for all 3 ASINs, but in the Dashboard only 1 ASIN is showing (PROBLEM #2)
Upon checking on our account, we think the possible source of this problem is the Manage Compliance Dashboard. It says there we have not submitted, but if you look in the EPR Compliance Dashboard, we are compliant and the numbers there are valid! (PROBLEM #3)
Anyone here who is in the same boat as us? Anyone from Amazon can help here?
@Emma_Amazon@Rachelle_Amazon
EPR Registration Valid (WEEE & LUCID) - But Amazon removed our listing
Hello,
Last week, 3 of our listings got removed due to EPR Compliance. We have been registered for a long time, and it is on the EPR Compliance Dashboard on Amazon. But still 3 of our ASINs were removed. (PROBLEM #1)
Whenever we edit the listing, we are asked to request approval. The weird thing is we request for all 3 ASINs, but in the Dashboard only 1 ASIN is showing (PROBLEM #2)
Upon checking on our account, we think the possible source of this problem is the Manage Compliance Dashboard. It says there we have not submitted, but if you look in the EPR Compliance Dashboard, we are compliant and the numbers there are valid! (PROBLEM #3)
Anyone here who is in the same boat as us? Anyone from Amazon can help here?
@Emma_Amazon@Rachelle_Amazon
1 Antwort
Janina_Amazon
Hey @Seller_XGolzq4CnIz8F,
did you already try to contact Seller Support about this?
If not, I would suggest this as first step now.
Best,
Janina
