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Seller_DtCmrKGDOhXgr

"Return arrived in return FCs" meaning?

Not seen this before on returns tracking - "Return arrived in return FCs"

I'm reading this as the item has been returned to an Amazon Fulfillment Centre? Is that what this means?

Puzzled because we have an A-Z claim open for a refund of a return that has never been sent back to us, and it looks like it's gone to an Amazon warehouse. We don't and have never used FBA, so it looks to me like we're losing an expensive item and taking an ODR hit for an issue with Amazon/Evri returns process misdirecting a parcel

(Yes, we have our returns address entered correctly)

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Tags:A-bis-Z-Garantieanträge, Rücksendung
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Seller_DtCmrKGDOhXgr

"Return arrived in return FCs" meaning?

Not seen this before on returns tracking - "Return arrived in return FCs"

I'm reading this as the item has been returned to an Amazon Fulfillment Centre? Is that what this means?

Puzzled because we have an A-Z claim open for a refund of a return that has never been sent back to us, and it looks like it's gone to an Amazon warehouse. We don't and have never used FBA, so it looks to me like we're losing an expensive item and taking an ODR hit for an issue with Amazon/Evri returns process misdirecting a parcel

(Yes, we have our returns address entered correctly)

Tags:A-bis-Z-Garantieanträge, Rücksendung
00
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Maja_Amazon
In Antwort auf: Post von: Seller_DtCmrKGDOhXgr

Hello @Seller_DtCmrKGDOhXgr!

Welcome on Seller Forums!

Can you please share with me the order ID so I can check the details?

Thanks in advance!

Maja

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Seller_DtCmrKGDOhXgr

"Return arrived in return FCs" meaning?

Not seen this before on returns tracking - "Return arrived in return FCs"

I'm reading this as the item has been returned to an Amazon Fulfillment Centre? Is that what this means?

Puzzled because we have an A-Z claim open for a refund of a return that has never been sent back to us, and it looks like it's gone to an Amazon warehouse. We don't and have never used FBA, so it looks to me like we're losing an expensive item and taking an ODR hit for an issue with Amazon/Evri returns process misdirecting a parcel

(Yes, we have our returns address entered correctly)

177 Aufrufe
4 Antworten
Tags:A-bis-Z-Garantieanträge, Rücksendung
00
Antworten
user profile
Seller_DtCmrKGDOhXgr

"Return arrived in return FCs" meaning?

Not seen this before on returns tracking - "Return arrived in return FCs"

I'm reading this as the item has been returned to an Amazon Fulfillment Centre? Is that what this means?

Puzzled because we have an A-Z claim open for a refund of a return that has never been sent back to us, and it looks like it's gone to an Amazon warehouse. We don't and have never used FBA, so it looks to me like we're losing an expensive item and taking an ODR hit for an issue with Amazon/Evri returns process misdirecting a parcel

(Yes, we have our returns address entered correctly)

Tags:A-bis-Z-Garantieanträge, Rücksendung
00
177 Aufrufe
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"Return arrived in return FCs" meaning?

von Seller_DtCmrKGDOhXgr

Not seen this before on returns tracking - "Return arrived in return FCs"

I'm reading this as the item has been returned to an Amazon Fulfillment Centre? Is that what this means?

Puzzled because we have an A-Z claim open for a refund of a return that has never been sent back to us, and it looks like it's gone to an Amazon warehouse. We don't and have never used FBA, so it looks to me like we're losing an expensive item and taking an ODR hit for an issue with Amazon/Evri returns process misdirecting a parcel

(Yes, we have our returns address entered correctly)

Tags:A-bis-Z-Garantieanträge, Rücksendung
00
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Maja_Amazon
In Antwort auf: Post von: Seller_DtCmrKGDOhXgr

Hello @Seller_DtCmrKGDOhXgr!

Welcome on Seller Forums!

Can you please share with me the order ID so I can check the details?

Thanks in advance!

Maja

00
Folgen Sie dieser Diskussion, um über neue Aktivitäten benachrichtigt zu werden
user profile
Maja_Amazon
In Antwort auf: Post von: Seller_DtCmrKGDOhXgr

Hello @Seller_DtCmrKGDOhXgr!

Welcome on Seller Forums!

Can you please share with me the order ID so I can check the details?

Thanks in advance!

Maja

00
user profile
Maja_Amazon
In Antwort auf: Post von: Seller_DtCmrKGDOhXgr

Hello @Seller_DtCmrKGDOhXgr!

Welcome on Seller Forums!

Can you please share with me the order ID so I can check the details?

Thanks in advance!

Maja

00
Antworten
Folgen Sie dieser Diskussion, um über neue Aktivitäten benachrichtigt zu werden