Hello everyone,

I'm experiencing an issue with VAT validation in Amazon Seller Central and would like to know if anyone has had the same problem.

My company's legal name is longer than the maximum number of characters allowed in the Company Name field in Seller Central. Because of this character limit, I cannot enter the full legal company name.

As a result, the company name stored in Seller Central is missing the last part of the legal name, which causes a name mismatch during VAT validation with the German tax authority.

I have contacted Amazon Customer Support several times and opened multiple cases. Every time I am told to update the company name in Seller Central, but this is impossible because the system simply does not allow me to enter any more characters.

This is clearly a system limitation rather than an error on my side.

Has anyone else experienced this issue?

Were you able to get Amazon to manually update the company name?

Is there a specific team (VAT, DAC7, Account Health, Technical Support, etc.) that can resolve this?

Were you able to complete the VAT validation through manual review?

Any suggestions or shared experiences would be greatly appreciated.

Thank you!