Can I Use the Same Physical and Business Address for a New Seller Account After Closing the Old One?
Hello,
We have an existing Amazon seller account that we are considering closing. We plan to create a new seller account under a different person’s name, with different company details and bank information. However, we would like to use the same physical and business address for the new account. Is this allowed under Amazon's policies? Are there any steps we need to take to avoid issues, such as linking the new account to the old one?
Can I Use the Same Physical and Business Address for a New Seller Account After Closing the Old One?
Hello,
We have an existing Amazon seller account that we are considering closing. We plan to create a new seller account under a different person’s name, with different company details and bank information. However, we would like to use the same physical and business address for the new account. Is this allowed under Amazon's policies? Are there any steps we need to take to avoid issues, such as linking the new account to the old one?
1 Antwort
CR_Amazon
@Seller_OntrAya12k6Z6
Hello there, my name is CR and wanted to hop in here.
The short answer to your above is no. Addresses for accounts are linked and this could cause you to get instantly deactivated on your new account due to it being linked to the first.
What I'd suggest here, is reaching out to Seller Support by following this link and be as detailed and thorough as possible in what you are hoping to accomplish, the steps you were thinking, and the outcome you are looking for to get more specific guidance.
From this policy page:
Multiple selling accounts on Amazon
You may only maintain one Seller Central account for each region in which you sell unless you have a legitimate business need to open a second account and all of your accounts are in good standing. If any of your accounts are not in good standing, we may deactivate all of your selling accounts until all accounts are in good standing.
Examples of a legitimate business justification include:
- You own multiple brands and maintain separate businesses for each
- You manufacture products for two distinct and separate companies
- You are recruited for an Amazon program that requires separate accounts
Also,
Steps to take before closing your seller account
If you decide to permanently close your account, follow these steps:
- Fulfill any outstanding orders.
- Wait 90 days after your last sale to ensure the A-to-z Guarantee claims period is honored.
- Wait until you have a zero balance in your account (your next disbursement or charge date).
- Resolve all of your transactions with buyers, including issuing any necessary refunds.
- Confirm that your bank account information on file is up-to-date to receive a final payment.
- Check your Performance notifications to make sure that all the reasons for your account's suspension have been resolved and your account is restored.
CR_Amazon