Feedback removal after 90 days
Hi guys,
I just realised I have a seller feedback entirely related to a product, Amazon would usually strike it through but it is just outside the 90 days - is there any way to get them to remove it?
It was left as seller feedback, not product review: 028-0003829-5185137
@Sakura_Amazon_ @Simon_Amazon @Sarah_Amzn @Julia_Amazon@Spencer_Amazon
@Maja_Amazon@Julia_Amazon@Winston_Amazon@Ash_Amazon@Sarah_Amzn@Ezra_Amazon
Feedback removal after 90 days
Hi guys,
I just realised I have a seller feedback entirely related to a product, Amazon would usually strike it through but it is just outside the 90 days - is there any way to get them to remove it?
It was left as seller feedback, not product review: 028-0003829-5185137
@Sakura_Amazon_ @Simon_Amazon @Sarah_Amzn @Julia_Amazon@Spencer_Amazon
@Maja_Amazon@Julia_Amazon@Winston_Amazon@Ash_Amazon@Sarah_Amzn@Ezra_Amazon
26 Antworten
Sarah_Amzn
Hello @Seller_PYu70MUIiX5QV,
have you opened a case with Seller Support? If yes, could you please share the case ID?
Kind regards,
Sarah.
Seller_ry8LZfiMoyUwl
Dear.
I have a feedback on my store, the customer just think the product is suitable for him, not that our product is fake. We have contacted him and helped him to solve the problem. Can you please help to re-check and remove this influential feedback? I can't thank you enough for your kindness.
case ID:10502056802
Seller_ry8LZfiMoyUwl
@Sarah_AmznPlease help us. Thank you.
Sarah_Amzn
Hello @Seller_ry8LZfiMoyUwl,
I'll check your case with the partner team and let you know as soon as I have an update.
Kind regards,
Sarah.
Seller_ry8LZfiMoyUwl
Thank you very much. Your help is a great honor.
Sarah_Amzn
Hello @Seller_ry8LZfiMoyUwl,
the feedback should have been removed.
Could you check and confirm?
Kind regards,
Sarah.
Sarah_Amzn
Hello @Seller_PYu70MUIiX5QV,
the feedback should have been removed.
Could you check and confirm?
Kind regards,
Sarah.
Seller_qcjVSJtmMNXVq
@Sarah_AmznI have been asking for help from you for the last month and you have stopped replying to me on my thread please can you help!
Seller_PYu70MUIiX5QV
Hi @Sarah_Amznunfortunately the feedback is still showing 306-1806874-9501928 in DE. Do you think it will be possible to remove?
Seller_ry8LZfiMoyUwl
Thank you very much! Your help was unforgettable. Have a nice day!
Sarah_Amzn
Hello @Seller_ry8LZfiMoyUwl,
I'm glad I could help 🙂
Best,
Sarah.
