Hi there @Seller_XkvZlLYGUVdxS,

I hope this finds you well!

Seller_XkvZlLYGUVdxS

I received a Restricted Products Policy Violation in my seller account,

Beitrag anzeigen

I understand you have received an restricted product policy violation and have questions regarding your next steps. I would like to provide insight into the applicable policy here.

Under the Account Health Rating program policy, restricted products are one of the many policies involved in the calculation of this metric. As all buyers come to Amazon with a level of trust in that they can receive unrestricted and safe items, there is a level of importance placed on different items. Such policies do not only apply to the items themselves but the claims or information contained in that listing information as well.

Seller_XkvZlLYGUVdxS

"In the Account Health Rating Effect section", it gives a "pending" warning, the product was removed from the list by amazon, I deleted the product, do I need to take any action in terms of account health?

Beitrag anzeigen

If you are agreeing that the item is restricted, please do not forget to go through the appeal button to the right of the violation and acknowledge this. Even if given this specific path, there could be other reasons it might not be accepted as the means by which you will need to address the violation.

While it is acceptable to delete and acknowledge the violation, it is important to understand why the violation occurred in order to prevent repeated issues moving forward as @Seller_4zBzdtgCyS9EI has mentioned.

If you could provide further information on the specific violation you have received, the Forums community and I can better support you here.

I look forward to your reply,

Stevie