Save and FInish Not Working
I am trying to update a Product TItle, I click the Save & Finish button, it responds immediately, I get a new screen that shows Submitted Successfully with the update copy - but the published version online never gets updated. And then Amazon is faulting me for not removing a 'disease' (policy violation) word. My product has gotten Removed and when I appeal, they apparently do not see the corrected copy. They only see the old Product Title that will not take the new edits.
New instance: I uploaded images to resolve a label issue. Amazon accepted them. but the images had a watermark, not allowed. but now when I click Save and FInish to upload NEW images to the same product, the images do not get updated.
Save and FInish Not Working
I am trying to update a Product TItle, I click the Save & Finish button, it responds immediately, I get a new screen that shows Submitted Successfully with the update copy - but the published version online never gets updated. And then Amazon is faulting me for not removing a 'disease' (policy violation) word. My product has gotten Removed and when I appeal, they apparently do not see the corrected copy. They only see the old Product Title that will not take the new edits.
New instance: I uploaded images to resolve a label issue. Amazon accepted them. but the images had a watermark, not allowed. but now when I click Save and FInish to upload NEW images to the same product, the images do not get updated.
1 Antwort
Rose_Amazon
Hi @Catskills_Comfrey,
Thanks for the post. Checking in to see if you are all set.
Have you completed frontline troubleshooting tasks like clearing cache/cookies or attempting to upload via a different file type and different browser?
If does tricks did not work, can you share the case idthat you opened with Seller Support.
I also wanted to point you towards a similar thread, Save and Finish Button Isn't Working.
Thanks in advance.
Rose_Amazon
