Verkäuferforen
Anmelden
Anmelden
imgAnmelden
ForenStartseiteDiskussionen
ForenStartseiteDiskussionen
imgAnmelden
user profile
Seller_nC2Rw67XBUT1O

FBA = Not Eligible for Buy Box?URGENT! Is This a Bug or a Hidden Rule?

Hi everyone,

I'm posting this here because I'm honestly at my limit with the standard Amazon support channels.

Situation:

Amazon officially states:

"Listings that are Fulfilled by Amazon (FBA) are automatically eligible to become the Featured Offer (Buy Box)."

Great. That makes sense.

So here’s what I did:

I’m using FBA.

My account is in good standing.

I have active stock.

I’m listing on ASINs that already have a Buy Box.

Competing sellers on those same listings are winning the Buy Box.

But in my case:

My offer shows as “Not Eligible” for the Buy Box.

I’m not even showing up as eligible — not winning, just not eligible.

Let me repeat: I fully understand that being eligible doesn’t mean I should win the Buy Box.

But if I’m FBA — and Amazon says FBA = eligible — then why am I not even eligible?

I’ve raised this with support multiple times. All I get are generic replies like:

"Eligibility depends on many factors."

"FBA increases your chances, but doesn’t guarantee it."

"Seller performance, price, inventory, etc."

Fine — I get that.

But again: I’m not complaining about not winning the Buy Box.

I’m raising the fact that FBA = Eligible, yet I’m FBA and still Not Eligible.

I’ve shared screenshots (including the one Amazon itself uses where it says this exact rule), and even the support agents admit I’m correct in principle — yet no one has explained why this is happening in my case.

Questions to the community:

Has anyone experienced something similar?

Is this a technical bug that Amazon won’t acknowledge?

Could this be some invisible account flag or limitation?

Would love to hear from anyone who’s been through this — or anyone with insights into how Amazon's system actually determines “eligibility.”

Thanks,

P.S. This is not about a specific ASIN. Literally every ASIN I list on has the same issue:

I’m FBA

Other sellers (FBA or FBM) on the same ASIN have the Buy Box

The listing itself has a Buy Box

And yet, on none of these listings am I eligible for the Buy Box — despite being FBA, having active stock (not inbound), being a professional seller, Prime shipping, and even more inventory than some competitors on certain listings.

The issue is not that I’m not winning the Buy Box —

The issue is that, as FBA, I’m marked as Not Eligible.

And let me repeat:

I’m not complaining about not winning the Buy Box —

I literally don’t even have the right to compete for it.

I’m marked as Not Eligible, and I understand perfectly well that eligibility ≠ winning.

For convenience, here’s the case where I tried to explain all of this to support: Case ID 11245510222.

ASINS

B0C41F28S7

B007F0WNVW

B09XF52XW8

B007341OCO

B081TRBYW7

B0CJKT3FVQ

I’m simply asking for an explanation.

I fully understand that I’m currently Not Eligible,

but please explain — as a new seller —

why does Amazon state that any FBA offer = Eligible,

yet I’m FBA and still Not Eligible?

@Spencer_Amazon

@Ezra_Amazon

184 Aufrufe
23 Antworten
Angebote erstellen und verwalten
Tags:Einkaufswagen-Feld, Hervorgehobenes Angebot
01
Antworten
user profile
Seller_nC2Rw67XBUT1O

FBA = Not Eligible for Buy Box?URGENT! Is This a Bug or a Hidden Rule?

Hi everyone,

I'm posting this here because I'm honestly at my limit with the standard Amazon support channels.

Situation:

Amazon officially states:

"Listings that are Fulfilled by Amazon (FBA) are automatically eligible to become the Featured Offer (Buy Box)."

Great. That makes sense.

So here’s what I did:

I’m using FBA.

My account is in good standing.

I have active stock.

I’m listing on ASINs that already have a Buy Box.

Competing sellers on those same listings are winning the Buy Box.

But in my case:

My offer shows as “Not Eligible” for the Buy Box.

I’m not even showing up as eligible — not winning, just not eligible.

Let me repeat: I fully understand that being eligible doesn’t mean I should win the Buy Box.

But if I’m FBA — and Amazon says FBA = eligible — then why am I not even eligible?

I’ve raised this with support multiple times. All I get are generic replies like:

"Eligibility depends on many factors."

"FBA increases your chances, but doesn’t guarantee it."

"Seller performance, price, inventory, etc."

Fine — I get that.

But again: I’m not complaining about not winning the Buy Box.

I’m raising the fact that FBA = Eligible, yet I’m FBA and still Not Eligible.

I’ve shared screenshots (including the one Amazon itself uses where it says this exact rule), and even the support agents admit I’m correct in principle — yet no one has explained why this is happening in my case.

Questions to the community:

Has anyone experienced something similar?

Is this a technical bug that Amazon won’t acknowledge?

Could this be some invisible account flag or limitation?

Would love to hear from anyone who’s been through this — or anyone with insights into how Amazon's system actually determines “eligibility.”

Thanks,

P.S. This is not about a specific ASIN. Literally every ASIN I list on has the same issue:

I’m FBA

Other sellers (FBA or FBM) on the same ASIN have the Buy Box

The listing itself has a Buy Box

And yet, on none of these listings am I eligible for the Buy Box — despite being FBA, having active stock (not inbound), being a professional seller, Prime shipping, and even more inventory than some competitors on certain listings.

The issue is not that I’m not winning the Buy Box —

The issue is that, as FBA, I’m marked as Not Eligible.

And let me repeat:

I’m not complaining about not winning the Buy Box —

I literally don’t even have the right to compete for it.

I’m marked as Not Eligible, and I understand perfectly well that eligibility ≠ winning.

For convenience, here’s the case where I tried to explain all of this to support: Case ID 11245510222.

ASINS

B0C41F28S7

B007F0WNVW

B09XF52XW8

B007341OCO

B081TRBYW7

B0CJKT3FVQ

I’m simply asking for an explanation.

I fully understand that I’m currently Not Eligible,

but please explain — as a new seller —

why does Amazon state that any FBA offer = Eligible,

yet I’m FBA and still Not Eligible?

@Spencer_Amazon

@Ezra_Amazon

Angebote erstellen und verwalten
Tags:Einkaufswagen-Feld, Hervorgehobenes Angebot
01
184 Aufrufe
23 Antworten
Antworten
23 Antworten
user profile
Seller_CJjIUGWJZIDbW
In Antwort auf: Post von: Seller_nC2Rw67XBUT1O

You could have saved yourself the long text. There's no right to the BuyBox, and therefore no instructions on how to get it. There's nothing more than the official Amazon information pages; everything else is just speculation. Offer a good product at a good price and have a good seller profile. There's nothing more to say...

20
user profile
Seller_nC2Rw67XBUT1O
In Antwort auf: Post von: Seller_CJjIUGWJZIDbW

I believe this issue occurred due to an external error. I am an FBA seller, and according to Amazon’s own policy, FBA offers are automatically eligible for the Buy Box.

I understand that eligibility does not guarantee winning the Buy Box, but in my case, I am not even eligible to participate, which contradicts Amazon's stated rules.

00
user profile
Seller_CJjIUGWJZIDbW
In Antwort auf: Post von: Seller_nC2Rw67XBUT1O

FBA offers are automatically eligible for the Buy Box - No my Dear, I am here for about 10 years and I learned: thats not true. Read my first answer, nothing more to say - I‘m out.

20
user profile
Seller_nC2Rw67XBUT1O
In Antwort auf: Post von: Seller_CJjIUGWJZIDbW

I don’t know where you’ve been for the past 10 years — Amazon clearly states this themselves. I’m just repeating their own rules, not making things up. It’s easy to find. I’m waiting for a moderator.

@Spencer_Amazon

03
user profile
Seller_FJChsitX8Vq0L
In Antwort auf: Post von: Seller_nC2Rw67XBUT1O

There is a mistake in your mindset. You write

user profile
Seller_nC2Rw67XBUT1O
I’m marked as Not Eligible,
Beitrag anzeigen

and that´s wrong. You can´t be marke as eligible!! Only your product can! That´s what the support correctly wrote:

user profile
Seller_nC2Rw67XBUT1O
"Eligibility depends on many factors."
Beitrag anzeigen

And they meyn eligibility of PRODUCTS, not of persons. FBA is only one factor for the eligibility of your product - but there are some more.

And some of your product are eligible, which means they DO have the buy box. And some are not eligibe, which means they DO NOT have the buybox. But even these product can get the buybox one day if you change the price or get some feedbacks or any other factor.

If there are two or more offers for the same product, and both do FBA, it is obvious, that only one of them can get the buybox. And eligible means = Buybox.

20
user profile
Seller_nC2Rw67XBUT1O
In Antwort auf: Post von: Seller_FJChsitX8Vq0L

Thanks for the input, but I think there’s a misunderstanding here.

Buy Box eligibility is shown per offer, not just per product. That’s why Amazon Seller Central literally says “Your offer is not eligible for the Buy Box” — even when the product itself has a Buy Box.

Also, eligibility ≠ winning. Even Amazon's own documentation says that FBA offers are automatically eligible — which doesn't mean they win, just that they can compete.

My concern is not about winning the Buy Box, it’s about my offers being FBA but still showing as “Not Eligible” — meaning they don’t even have the chance to win.

So no, eligibility does not mean "has the Buy Box" — it means “can compete for it.”

That’s what I’m trying to understand.

@Spencer_Amazon

Listings that are Fulfilled by Amazon (FBA) are automatically eligible to become the Featured Offer (Buy Box)

02
user profile
Seller_FJChsitX8Vq0L
In Antwort auf: Post von: Seller_nC2Rw67XBUT1O

Thanks for your response. I still believe you´re wrong with your mindset and @Seller_GhPPYbCGxg4l5 has put me on the decisive track.

If you talk about "Eligibility" you mean "Eligibility for the buybox". But that´s probably not the problem in your case. It looks like the product in question is not eligible for LISTING. If I´m wrong please send a screenshot of the message

user profile
Seller_nC2Rw67XBUT1O
My offer shows as “Not Eligible” for the Buy Box.
Beitrag anzeigen
30
user profile
Seller_GhPPYbCGxg4l5
In Antwort auf: Post von: Seller_nC2Rw67XBUT1O

What exactly makes you think that you can't compete for the BuyBox?

PS: You're right, just checked out B007F0WNVW, and actually you don't seem to be listed as one of the "further" sellers at all...

Did you comply with all the packaging requirements etc (it's a perfume...)?

Just to be sure: What's your seller name published on the product page?

10
user profile
Seller_i5OTPPF4e7ehP
In Antwort auf: Post von: Seller_nC2Rw67XBUT1O

May I know how old is your account? I remember that happened to me during the first 3 months while Amazon was trusting me as a seller.

10
user profile
Seller_G1PKKllhFr07V
In Antwort auf: Post von: Seller_nC2Rw67XBUT1O

So do I understand (aka "assume") this correctly: You are an US seller, trying to sell US goods on the european marketplace?

Or do you offer EU goods, purchased from official EU distributors of these parfumes?

10
Folgen Sie dieser Diskussion, um über neue Aktivitäten benachrichtigt zu werden
user profile
Seller_nC2Rw67XBUT1O

FBA = Not Eligible for Buy Box?URGENT! Is This a Bug or a Hidden Rule?

Hi everyone,

I'm posting this here because I'm honestly at my limit with the standard Amazon support channels.

Situation:

Amazon officially states:

"Listings that are Fulfilled by Amazon (FBA) are automatically eligible to become the Featured Offer (Buy Box)."

Great. That makes sense.

So here’s what I did:

I’m using FBA.

My account is in good standing.

I have active stock.

I’m listing on ASINs that already have a Buy Box.

Competing sellers on those same listings are winning the Buy Box.

But in my case:

My offer shows as “Not Eligible” for the Buy Box.

I’m not even showing up as eligible — not winning, just not eligible.

Let me repeat: I fully understand that being eligible doesn’t mean I should win the Buy Box.

But if I’m FBA — and Amazon says FBA = eligible — then why am I not even eligible?

I’ve raised this with support multiple times. All I get are generic replies like:

"Eligibility depends on many factors."

"FBA increases your chances, but doesn’t guarantee it."

"Seller performance, price, inventory, etc."

Fine — I get that.

But again: I’m not complaining about not winning the Buy Box.

I’m raising the fact that FBA = Eligible, yet I’m FBA and still Not Eligible.

I’ve shared screenshots (including the one Amazon itself uses where it says this exact rule), and even the support agents admit I’m correct in principle — yet no one has explained why this is happening in my case.

Questions to the community:

Has anyone experienced something similar?

Is this a technical bug that Amazon won’t acknowledge?

Could this be some invisible account flag or limitation?

Would love to hear from anyone who’s been through this — or anyone with insights into how Amazon's system actually determines “eligibility.”

Thanks,

P.S. This is not about a specific ASIN. Literally every ASIN I list on has the same issue:

I’m FBA

Other sellers (FBA or FBM) on the same ASIN have the Buy Box

The listing itself has a Buy Box

And yet, on none of these listings am I eligible for the Buy Box — despite being FBA, having active stock (not inbound), being a professional seller, Prime shipping, and even more inventory than some competitors on certain listings.

The issue is not that I’m not winning the Buy Box —

The issue is that, as FBA, I’m marked as Not Eligible.

And let me repeat:

I’m not complaining about not winning the Buy Box —

I literally don’t even have the right to compete for it.

I’m marked as Not Eligible, and I understand perfectly well that eligibility ≠ winning.

For convenience, here’s the case where I tried to explain all of this to support: Case ID 11245510222.

ASINS

B0C41F28S7

B007F0WNVW

B09XF52XW8

B007341OCO

B081TRBYW7

B0CJKT3FVQ

I’m simply asking for an explanation.

I fully understand that I’m currently Not Eligible,

but please explain — as a new seller —

why does Amazon state that any FBA offer = Eligible,

yet I’m FBA and still Not Eligible?

@Spencer_Amazon

@Ezra_Amazon

184 Aufrufe
23 Antworten
Angebote erstellen und verwalten
Tags:Einkaufswagen-Feld, Hervorgehobenes Angebot
01
Antworten
user profile
Seller_nC2Rw67XBUT1O

FBA = Not Eligible for Buy Box?URGENT! Is This a Bug or a Hidden Rule?

Hi everyone,

I'm posting this here because I'm honestly at my limit with the standard Amazon support channels.

Situation:

Amazon officially states:

"Listings that are Fulfilled by Amazon (FBA) are automatically eligible to become the Featured Offer (Buy Box)."

Great. That makes sense.

So here’s what I did:

I’m using FBA.

My account is in good standing.

I have active stock.

I’m listing on ASINs that already have a Buy Box.

Competing sellers on those same listings are winning the Buy Box.

But in my case:

My offer shows as “Not Eligible” for the Buy Box.

I’m not even showing up as eligible — not winning, just not eligible.

Let me repeat: I fully understand that being eligible doesn’t mean I should win the Buy Box.

But if I’m FBA — and Amazon says FBA = eligible — then why am I not even eligible?

I’ve raised this with support multiple times. All I get are generic replies like:

"Eligibility depends on many factors."

"FBA increases your chances, but doesn’t guarantee it."

"Seller performance, price, inventory, etc."

Fine — I get that.

But again: I’m not complaining about not winning the Buy Box.

I’m raising the fact that FBA = Eligible, yet I’m FBA and still Not Eligible.

I’ve shared screenshots (including the one Amazon itself uses where it says this exact rule), and even the support agents admit I’m correct in principle — yet no one has explained why this is happening in my case.

Questions to the community:

Has anyone experienced something similar?

Is this a technical bug that Amazon won’t acknowledge?

Could this be some invisible account flag or limitation?

Would love to hear from anyone who’s been through this — or anyone with insights into how Amazon's system actually determines “eligibility.”

Thanks,

P.S. This is not about a specific ASIN. Literally every ASIN I list on has the same issue:

I’m FBA

Other sellers (FBA or FBM) on the same ASIN have the Buy Box

The listing itself has a Buy Box

And yet, on none of these listings am I eligible for the Buy Box — despite being FBA, having active stock (not inbound), being a professional seller, Prime shipping, and even more inventory than some competitors on certain listings.

The issue is not that I’m not winning the Buy Box —

The issue is that, as FBA, I’m marked as Not Eligible.

And let me repeat:

I’m not complaining about not winning the Buy Box —

I literally don’t even have the right to compete for it.

I’m marked as Not Eligible, and I understand perfectly well that eligibility ≠ winning.

For convenience, here’s the case where I tried to explain all of this to support: Case ID 11245510222.

ASINS

B0C41F28S7

B007F0WNVW

B09XF52XW8

B007341OCO

B081TRBYW7

B0CJKT3FVQ

I’m simply asking for an explanation.

I fully understand that I’m currently Not Eligible,

but please explain — as a new seller —

why does Amazon state that any FBA offer = Eligible,

yet I’m FBA and still Not Eligible?

@Spencer_Amazon

@Ezra_Amazon

Angebote erstellen und verwalten
Tags:Einkaufswagen-Feld, Hervorgehobenes Angebot
01
184 Aufrufe
23 Antworten
Antworten
user profile

FBA = Not Eligible for Buy Box?URGENT! Is This a Bug or a Hidden Rule?

von Seller_nC2Rw67XBUT1O

Hi everyone,

I'm posting this here because I'm honestly at my limit with the standard Amazon support channels.

Situation:

Amazon officially states:

"Listings that are Fulfilled by Amazon (FBA) are automatically eligible to become the Featured Offer (Buy Box)."

Great. That makes sense.

So here’s what I did:

I’m using FBA.

My account is in good standing.

I have active stock.

I’m listing on ASINs that already have a Buy Box.

Competing sellers on those same listings are winning the Buy Box.

But in my case:

My offer shows as “Not Eligible” for the Buy Box.

I’m not even showing up as eligible — not winning, just not eligible.

Let me repeat: I fully understand that being eligible doesn’t mean I should win the Buy Box.

But if I’m FBA — and Amazon says FBA = eligible — then why am I not even eligible?

I’ve raised this with support multiple times. All I get are generic replies like:

"Eligibility depends on many factors."

"FBA increases your chances, but doesn’t guarantee it."

"Seller performance, price, inventory, etc."

Fine — I get that.

But again: I’m not complaining about not winning the Buy Box.

I’m raising the fact that FBA = Eligible, yet I’m FBA and still Not Eligible.

I’ve shared screenshots (including the one Amazon itself uses where it says this exact rule), and even the support agents admit I’m correct in principle — yet no one has explained why this is happening in my case.

Questions to the community:

Has anyone experienced something similar?

Is this a technical bug that Amazon won’t acknowledge?

Could this be some invisible account flag or limitation?

Would love to hear from anyone who’s been through this — or anyone with insights into how Amazon's system actually determines “eligibility.”

Thanks,

P.S. This is not about a specific ASIN. Literally every ASIN I list on has the same issue:

I’m FBA

Other sellers (FBA or FBM) on the same ASIN have the Buy Box

The listing itself has a Buy Box

And yet, on none of these listings am I eligible for the Buy Box — despite being FBA, having active stock (not inbound), being a professional seller, Prime shipping, and even more inventory than some competitors on certain listings.

The issue is not that I’m not winning the Buy Box —

The issue is that, as FBA, I’m marked as Not Eligible.

And let me repeat:

I’m not complaining about not winning the Buy Box —

I literally don’t even have the right to compete for it.

I’m marked as Not Eligible, and I understand perfectly well that eligibility ≠ winning.

For convenience, here’s the case where I tried to explain all of this to support: Case ID 11245510222.

ASINS

B0C41F28S7

B007F0WNVW

B09XF52XW8

B007341OCO

B081TRBYW7

B0CJKT3FVQ

I’m simply asking for an explanation.

I fully understand that I’m currently Not Eligible,

but please explain — as a new seller —

why does Amazon state that any FBA offer = Eligible,

yet I’m FBA and still Not Eligible?

@Spencer_Amazon

@Ezra_Amazon

Angebote erstellen und verwalten
Tags:Einkaufswagen-Feld, Hervorgehobenes Angebot
01
184 Aufrufe
23 Antworten
Antworten
23 Antworten
23 Antworten
Schnellfilter
Sortieren nach
user profile
Seller_CJjIUGWJZIDbW
In Antwort auf: Post von: Seller_nC2Rw67XBUT1O

You could have saved yourself the long text. There's no right to the BuyBox, and therefore no instructions on how to get it. There's nothing more than the official Amazon information pages; everything else is just speculation. Offer a good product at a good price and have a good seller profile. There's nothing more to say...

20
user profile
Seller_nC2Rw67XBUT1O
In Antwort auf: Post von: Seller_CJjIUGWJZIDbW

I believe this issue occurred due to an external error. I am an FBA seller, and according to Amazon’s own policy, FBA offers are automatically eligible for the Buy Box.

I understand that eligibility does not guarantee winning the Buy Box, but in my case, I am not even eligible to participate, which contradicts Amazon's stated rules.

00
user profile
Seller_CJjIUGWJZIDbW
In Antwort auf: Post von: Seller_nC2Rw67XBUT1O

FBA offers are automatically eligible for the Buy Box - No my Dear, I am here for about 10 years and I learned: thats not true. Read my first answer, nothing more to say - I‘m out.

20
user profile
Seller_nC2Rw67XBUT1O
In Antwort auf: Post von: Seller_CJjIUGWJZIDbW

I don’t know where you’ve been for the past 10 years — Amazon clearly states this themselves. I’m just repeating their own rules, not making things up. It’s easy to find. I’m waiting for a moderator.

@Spencer_Amazon

03
user profile
Seller_FJChsitX8Vq0L
In Antwort auf: Post von: Seller_nC2Rw67XBUT1O

There is a mistake in your mindset. You write

user profile
Seller_nC2Rw67XBUT1O
I’m marked as Not Eligible,
Beitrag anzeigen

and that´s wrong. You can´t be marke as eligible!! Only your product can! That´s what the support correctly wrote:

user profile
Seller_nC2Rw67XBUT1O
"Eligibility depends on many factors."
Beitrag anzeigen

And they meyn eligibility of PRODUCTS, not of persons. FBA is only one factor for the eligibility of your product - but there are some more.

And some of your product are eligible, which means they DO have the buy box. And some are not eligibe, which means they DO NOT have the buybox. But even these product can get the buybox one day if you change the price or get some feedbacks or any other factor.

If there are two or more offers for the same product, and both do FBA, it is obvious, that only one of them can get the buybox. And eligible means = Buybox.

20
user profile
Seller_nC2Rw67XBUT1O
In Antwort auf: Post von: Seller_FJChsitX8Vq0L

Thanks for the input, but I think there’s a misunderstanding here.

Buy Box eligibility is shown per offer, not just per product. That’s why Amazon Seller Central literally says “Your offer is not eligible for the Buy Box” — even when the product itself has a Buy Box.

Also, eligibility ≠ winning. Even Amazon's own documentation says that FBA offers are automatically eligible — which doesn't mean they win, just that they can compete.

My concern is not about winning the Buy Box, it’s about my offers being FBA but still showing as “Not Eligible” — meaning they don’t even have the chance to win.

So no, eligibility does not mean "has the Buy Box" — it means “can compete for it.”

That’s what I’m trying to understand.

@Spencer_Amazon

Listings that are Fulfilled by Amazon (FBA) are automatically eligible to become the Featured Offer (Buy Box)

02
user profile
Seller_FJChsitX8Vq0L
In Antwort auf: Post von: Seller_nC2Rw67XBUT1O

Thanks for your response. I still believe you´re wrong with your mindset and @Seller_GhPPYbCGxg4l5 has put me on the decisive track.

If you talk about "Eligibility" you mean "Eligibility for the buybox". But that´s probably not the problem in your case. It looks like the product in question is not eligible for LISTING. If I´m wrong please send a screenshot of the message

user profile
Seller_nC2Rw67XBUT1O
My offer shows as “Not Eligible” for the Buy Box.
Beitrag anzeigen
30
user profile
Seller_GhPPYbCGxg4l5
In Antwort auf: Post von: Seller_nC2Rw67XBUT1O

What exactly makes you think that you can't compete for the BuyBox?

PS: You're right, just checked out B007F0WNVW, and actually you don't seem to be listed as one of the "further" sellers at all...

Did you comply with all the packaging requirements etc (it's a perfume...)?

Just to be sure: What's your seller name published on the product page?

10
user profile
Seller_i5OTPPF4e7ehP
In Antwort auf: Post von: Seller_nC2Rw67XBUT1O

May I know how old is your account? I remember that happened to me during the first 3 months while Amazon was trusting me as a seller.

10
user profile
Seller_G1PKKllhFr07V
In Antwort auf: Post von: Seller_nC2Rw67XBUT1O

So do I understand (aka "assume") this correctly: You are an US seller, trying to sell US goods on the european marketplace?

Or do you offer EU goods, purchased from official EU distributors of these parfumes?

10
Folgen Sie dieser Diskussion, um über neue Aktivitäten benachrichtigt zu werden
user profile
Seller_CJjIUGWJZIDbW
In Antwort auf: Post von: Seller_nC2Rw67XBUT1O

You could have saved yourself the long text. There's no right to the BuyBox, and therefore no instructions on how to get it. There's nothing more than the official Amazon information pages; everything else is just speculation. Offer a good product at a good price and have a good seller profile. There's nothing more to say...

20
user profile
Seller_CJjIUGWJZIDbW
In Antwort auf: Post von: Seller_nC2Rw67XBUT1O

You could have saved yourself the long text. There's no right to the BuyBox, and therefore no instructions on how to get it. There's nothing more than the official Amazon information pages; everything else is just speculation. Offer a good product at a good price and have a good seller profile. There's nothing more to say...

20
Antworten
user profile
Seller_nC2Rw67XBUT1O
In Antwort auf: Post von: Seller_CJjIUGWJZIDbW

I believe this issue occurred due to an external error. I am an FBA seller, and according to Amazon’s own policy, FBA offers are automatically eligible for the Buy Box.

I understand that eligibility does not guarantee winning the Buy Box, but in my case, I am not even eligible to participate, which contradicts Amazon's stated rules.

00
user profile
Seller_nC2Rw67XBUT1O
In Antwort auf: Post von: Seller_CJjIUGWJZIDbW

I believe this issue occurred due to an external error. I am an FBA seller, and according to Amazon’s own policy, FBA offers are automatically eligible for the Buy Box.

I understand that eligibility does not guarantee winning the Buy Box, but in my case, I am not even eligible to participate, which contradicts Amazon's stated rules.

00
Antworten
user profile
Seller_CJjIUGWJZIDbW
In Antwort auf: Post von: Seller_nC2Rw67XBUT1O

FBA offers are automatically eligible for the Buy Box - No my Dear, I am here for about 10 years and I learned: thats not true. Read my first answer, nothing more to say - I‘m out.

20
user profile
Seller_CJjIUGWJZIDbW
In Antwort auf: Post von: Seller_nC2Rw67XBUT1O

FBA offers are automatically eligible for the Buy Box - No my Dear, I am here for about 10 years and I learned: thats not true. Read my first answer, nothing more to say - I‘m out.

20
Antworten
user profile
Seller_nC2Rw67XBUT1O
In Antwort auf: Post von: Seller_CJjIUGWJZIDbW

I don’t know where you’ve been for the past 10 years — Amazon clearly states this themselves. I’m just repeating their own rules, not making things up. It’s easy to find. I’m waiting for a moderator.

@Spencer_Amazon

03
user profile
Seller_nC2Rw67XBUT1O
In Antwort auf: Post von: Seller_CJjIUGWJZIDbW

I don’t know where you’ve been for the past 10 years — Amazon clearly states this themselves. I’m just repeating their own rules, not making things up. It’s easy to find. I’m waiting for a moderator.

@Spencer_Amazon

03
Antworten
user profile
Seller_FJChsitX8Vq0L
In Antwort auf: Post von: Seller_nC2Rw67XBUT1O

There is a mistake in your mindset. You write

user profile
Seller_nC2Rw67XBUT1O
I’m marked as Not Eligible,
Beitrag anzeigen

and that´s wrong. You can´t be marke as eligible!! Only your product can! That´s what the support correctly wrote:

user profile
Seller_nC2Rw67XBUT1O
"Eligibility depends on many factors."
Beitrag anzeigen

And they meyn eligibility of PRODUCTS, not of persons. FBA is only one factor for the eligibility of your product - but there are some more.

And some of your product are eligible, which means they DO have the buy box. And some are not eligibe, which means they DO NOT have the buybox. But even these product can get the buybox one day if you change the price or get some feedbacks or any other factor.

If there are two or more offers for the same product, and both do FBA, it is obvious, that only one of them can get the buybox. And eligible means = Buybox.

20
user profile
Seller_FJChsitX8Vq0L
In Antwort auf: Post von: Seller_nC2Rw67XBUT1O

There is a mistake in your mindset. You write

user profile
Seller_nC2Rw67XBUT1O
I’m marked as Not Eligible,
Beitrag anzeigen

and that´s wrong. You can´t be marke as eligible!! Only your product can! That´s what the support correctly wrote:

user profile
Seller_nC2Rw67XBUT1O
"Eligibility depends on many factors."
Beitrag anzeigen

And they meyn eligibility of PRODUCTS, not of persons. FBA is only one factor for the eligibility of your product - but there are some more.

And some of your product are eligible, which means they DO have the buy box. And some are not eligibe, which means they DO NOT have the buybox. But even these product can get the buybox one day if you change the price or get some feedbacks or any other factor.

If there are two or more offers for the same product, and both do FBA, it is obvious, that only one of them can get the buybox. And eligible means = Buybox.

20
Antworten
user profile
Seller_nC2Rw67XBUT1O
In Antwort auf: Post von: Seller_FJChsitX8Vq0L

Thanks for the input, but I think there’s a misunderstanding here.

Buy Box eligibility is shown per offer, not just per product. That’s why Amazon Seller Central literally says “Your offer is not eligible for the Buy Box” — even when the product itself has a Buy Box.

Also, eligibility ≠ winning. Even Amazon's own documentation says that FBA offers are automatically eligible — which doesn't mean they win, just that they can compete.

My concern is not about winning the Buy Box, it’s about my offers being FBA but still showing as “Not Eligible” — meaning they don’t even have the chance to win.

So no, eligibility does not mean "has the Buy Box" — it means “can compete for it.”

That’s what I’m trying to understand.

@Spencer_Amazon

Listings that are Fulfilled by Amazon (FBA) are automatically eligible to become the Featured Offer (Buy Box)

02
user profile
Seller_nC2Rw67XBUT1O
In Antwort auf: Post von: Seller_FJChsitX8Vq0L

Thanks for the input, but I think there’s a misunderstanding here.

Buy Box eligibility is shown per offer, not just per product. That’s why Amazon Seller Central literally says “Your offer is not eligible for the Buy Box” — even when the product itself has a Buy Box.

Also, eligibility ≠ winning. Even Amazon's own documentation says that FBA offers are automatically eligible — which doesn't mean they win, just that they can compete.

My concern is not about winning the Buy Box, it’s about my offers being FBA but still showing as “Not Eligible” — meaning they don’t even have the chance to win.

So no, eligibility does not mean "has the Buy Box" — it means “can compete for it.”

That’s what I’m trying to understand.

@Spencer_Amazon

Listings that are Fulfilled by Amazon (FBA) are automatically eligible to become the Featured Offer (Buy Box)

02
Antworten
user profile
Seller_FJChsitX8Vq0L
In Antwort auf: Post von: Seller_nC2Rw67XBUT1O

Thanks for your response. I still believe you´re wrong with your mindset and @Seller_GhPPYbCGxg4l5 has put me on the decisive track.

If you talk about "Eligibility" you mean "Eligibility for the buybox". But that´s probably not the problem in your case. It looks like the product in question is not eligible for LISTING. If I´m wrong please send a screenshot of the message

user profile
Seller_nC2Rw67XBUT1O
My offer shows as “Not Eligible” for the Buy Box.
Beitrag anzeigen
30
user profile
Seller_FJChsitX8Vq0L
In Antwort auf: Post von: Seller_nC2Rw67XBUT1O

Thanks for your response. I still believe you´re wrong with your mindset and @Seller_GhPPYbCGxg4l5 has put me on the decisive track.

If you talk about "Eligibility" you mean "Eligibility for the buybox". But that´s probably not the problem in your case. It looks like the product in question is not eligible for LISTING. If I´m wrong please send a screenshot of the message

user profile
Seller_nC2Rw67XBUT1O
My offer shows as “Not Eligible” for the Buy Box.
Beitrag anzeigen
30
Antworten
user profile
Seller_GhPPYbCGxg4l5
In Antwort auf: Post von: Seller_nC2Rw67XBUT1O

What exactly makes you think that you can't compete for the BuyBox?

PS: You're right, just checked out B007F0WNVW, and actually you don't seem to be listed as one of the "further" sellers at all...

Did you comply with all the packaging requirements etc (it's a perfume...)?

Just to be sure: What's your seller name published on the product page?

10
user profile
Seller_GhPPYbCGxg4l5
In Antwort auf: Post von: Seller_nC2Rw67XBUT1O

What exactly makes you think that you can't compete for the BuyBox?

PS: You're right, just checked out B007F0WNVW, and actually you don't seem to be listed as one of the "further" sellers at all...

Did you comply with all the packaging requirements etc (it's a perfume...)?

Just to be sure: What's your seller name published on the product page?

10
Antworten
user profile
Seller_i5OTPPF4e7ehP
In Antwort auf: Post von: Seller_nC2Rw67XBUT1O

May I know how old is your account? I remember that happened to me during the first 3 months while Amazon was trusting me as a seller.

10
user profile
Seller_i5OTPPF4e7ehP
In Antwort auf: Post von: Seller_nC2Rw67XBUT1O

May I know how old is your account? I remember that happened to me during the first 3 months while Amazon was trusting me as a seller.

10
Antworten
user profile
Seller_G1PKKllhFr07V
In Antwort auf: Post von: Seller_nC2Rw67XBUT1O

So do I understand (aka "assume") this correctly: You are an US seller, trying to sell US goods on the european marketplace?

Or do you offer EU goods, purchased from official EU distributors of these parfumes?

10
user profile
Seller_G1PKKllhFr07V
In Antwort auf: Post von: Seller_nC2Rw67XBUT1O

So do I understand (aka "assume") this correctly: You are an US seller, trying to sell US goods on the european marketplace?

Or do you offer EU goods, purchased from official EU distributors of these parfumes?

10
Antworten
Folgen Sie dieser Diskussion, um über neue Aktivitäten benachrichtigt zu werden