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Seller_Dw2TrSn01Z1YQ

Amazon Global Logistics (AGL) Costs 4 times higher than estimated

I am very disappointed with the Amazon Global Logistics service. Initially I thought it was an amazing service and I would be able to save on shipping. After the my delivery date was delayed four times, essentially killing my Christmas sales, I found my products were finally check in today.

I was shocked by a total bill of $3,200 for this order when the estimation was only $840. I understand that taxes & duties were not included in the $840, but to increase my expected cost by 4x is absolutely ridiculous and ruins any profitability for my business. I will be lucky if I can break even because this shipping cost has ruined this last batch sent in.

For context, my supplier offered to ship everything for $1,600 which encompasses all associated costs.

I am wondering if anyone else has had this issue before and if it is possible to dispute this. I hope I can get this resolved because this is unacceptable. I attached screenshots for those curious of the actual costs and the estimated costs.

Case ID: 14477581141

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94 Aufrufe
1 Antwort
Tags:Logistikzentrum, Versand, Versand, Versand durch Amazon, Versandkosten
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Seller_Dw2TrSn01Z1YQ

Amazon Global Logistics (AGL) Costs 4 times higher than estimated

I am very disappointed with the Amazon Global Logistics service. Initially I thought it was an amazing service and I would be able to save on shipping. After the my delivery date was delayed four times, essentially killing my Christmas sales, I found my products were finally check in today.

I was shocked by a total bill of $3,200 for this order when the estimation was only $840. I understand that taxes & duties were not included in the $840, but to increase my expected cost by 4x is absolutely ridiculous and ruins any profitability for my business. I will be lucky if I can break even because this shipping cost has ruined this last batch sent in.

For context, my supplier offered to ship everything for $1,600 which encompasses all associated costs.

I am wondering if anyone else has had this issue before and if it is possible to dispute this. I hope I can get this resolved because this is unacceptable. I attached screenshots for those curious of the actual costs and the estimated costs.

Case ID: 14477581141

imgimgimg
Tags:Logistikzentrum, Versand, Versand, Versand durch Amazon, Versandkosten
00
94 Aufrufe
1 Antwort
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TaylorR_Amazon
In Antwort auf: Post von: Seller_Dw2TrSn01Z1YQ

Hello @Seller_Dw2TrSn01Z1YQ, I wanted to check in for an update here. Did you email AGL at agl-billing-dn@amazon.com?

00
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Seller_Dw2TrSn01Z1YQ

Amazon Global Logistics (AGL) Costs 4 times higher than estimated

I am very disappointed with the Amazon Global Logistics service. Initially I thought it was an amazing service and I would be able to save on shipping. After the my delivery date was delayed four times, essentially killing my Christmas sales, I found my products were finally check in today.

I was shocked by a total bill of $3,200 for this order when the estimation was only $840. I understand that taxes & duties were not included in the $840, but to increase my expected cost by 4x is absolutely ridiculous and ruins any profitability for my business. I will be lucky if I can break even because this shipping cost has ruined this last batch sent in.

For context, my supplier offered to ship everything for $1,600 which encompasses all associated costs.

I am wondering if anyone else has had this issue before and if it is possible to dispute this. I hope I can get this resolved because this is unacceptable. I attached screenshots for those curious of the actual costs and the estimated costs.

Case ID: 14477581141

imgimgimg
94 Aufrufe
1 Antwort
Tags:Logistikzentrum, Versand, Versand, Versand durch Amazon, Versandkosten
00
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user profile
Seller_Dw2TrSn01Z1YQ

Amazon Global Logistics (AGL) Costs 4 times higher than estimated

I am very disappointed with the Amazon Global Logistics service. Initially I thought it was an amazing service and I would be able to save on shipping. After the my delivery date was delayed four times, essentially killing my Christmas sales, I found my products were finally check in today.

I was shocked by a total bill of $3,200 for this order when the estimation was only $840. I understand that taxes & duties were not included in the $840, but to increase my expected cost by 4x is absolutely ridiculous and ruins any profitability for my business. I will be lucky if I can break even because this shipping cost has ruined this last batch sent in.

For context, my supplier offered to ship everything for $1,600 which encompasses all associated costs.

I am wondering if anyone else has had this issue before and if it is possible to dispute this. I hope I can get this resolved because this is unacceptable. I attached screenshots for those curious of the actual costs and the estimated costs.

Case ID: 14477581141

imgimgimg
Tags:Logistikzentrum, Versand, Versand, Versand durch Amazon, Versandkosten
00
94 Aufrufe
1 Antwort
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Amazon Global Logistics (AGL) Costs 4 times higher than estimated

von Seller_Dw2TrSn01Z1YQ

I am very disappointed with the Amazon Global Logistics service. Initially I thought it was an amazing service and I would be able to save on shipping. After the my delivery date was delayed four times, essentially killing my Christmas sales, I found my products were finally check in today.

I was shocked by a total bill of $3,200 for this order when the estimation was only $840. I understand that taxes & duties were not included in the $840, but to increase my expected cost by 4x is absolutely ridiculous and ruins any profitability for my business. I will be lucky if I can break even because this shipping cost has ruined this last batch sent in.

For context, my supplier offered to ship everything for $1,600 which encompasses all associated costs.

I am wondering if anyone else has had this issue before and if it is possible to dispute this. I hope I can get this resolved because this is unacceptable. I attached screenshots for those curious of the actual costs and the estimated costs.

Case ID: 14477581141

imgimgimg
Tags:Logistikzentrum, Versand, Versand, Versand durch Amazon, Versandkosten
00
94 Aufrufe
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TaylorR_Amazon
In Antwort auf: Post von: Seller_Dw2TrSn01Z1YQ

Hello @Seller_Dw2TrSn01Z1YQ, I wanted to check in for an update here. Did you email AGL at agl-billing-dn@amazon.com?

00
Folgen Sie dieser Diskussion, um über neue Aktivitäten benachrichtigt zu werden
user profile
TaylorR_Amazon
In Antwort auf: Post von: Seller_Dw2TrSn01Z1YQ

Hello @Seller_Dw2TrSn01Z1YQ, I wanted to check in for an update here. Did you email AGL at agl-billing-dn@amazon.com?

00
user profile
TaylorR_Amazon
In Antwort auf: Post von: Seller_Dw2TrSn01Z1YQ

Hello @Seller_Dw2TrSn01Z1YQ, I wanted to check in for an update here. Did you email AGL at agl-billing-dn@amazon.com?

00
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