UPS PCP shipment tracking not updating on shipment page to match UPS status
Historically, when using UPS to ship boxes the tracking for each box has updated quite quickly after pickup, with various stages listed before delivery.
In the last couple of days, I have sent a couple of UPS shipments, but at Amazon, the status hasn’t moved beyond “shipped”, despite the UPS tracking number returning various tracking information if entered at UPS.
Is anyone experiencing anything similar?
UPS PCP shipment tracking not updating on shipment page to match UPS status
Historically, when using UPS to ship boxes the tracking for each box has updated quite quickly after pickup, with various stages listed before delivery.
In the last couple of days, I have sent a couple of UPS shipments, but at Amazon, the status hasn’t moved beyond “shipped”, despite the UPS tracking number returning various tracking information if entered at UPS.
Is anyone experiencing anything similar?
7 Antworten
Seller_7VbclcPFFRTnc
A few have mentioned it
Mine were fine at the time but have stopped since
I think its the new tracking codes
Julia_Amzn
Hello Sellers,
I am flagging issues with the UPS service to our partner team.
I will need some details about your individual issue.
Please, describe briefly what blocker you are facing and provide shipment IDs affected.
I will appreciate your cooperation.
Thanks,
Julia.
Julia_Amzn
Hi @Maverick7,
Do you still see a misalignment on the Shipment Summary page?
Kind regards,
Julia.
Julia_Amzn
Hello Sellers,
Partner team has confirmed, that the tracking visibility issue has been fixed.
If you are still facing error, please comment under this thread and provide shipment ID.
Thank you,
Julia.
