price/buy box doesn´t show in my product, is a private label
Hi, since 2 days ago the price of my product doesn´t show in the listing, even being private label, also buybox is not showing, help please!!!!
price/buy box doesn´t show in my product, is a private label
Hi, since 2 days ago the price of my product doesn´t show in the listing, even being private label, also buybox is not showing, help please!!!!
5 Antworten
Seller_vSOOwekJLU6c0
Have you increased the price lately?
Has subido el precio?
Seller_z3XfkorVSmnEY
Being the only seller does not guarantee you'll get the buy box.
Seller_OAAf0BtMbrP5Y
Do you sell somewhere else cheaper? That can cause this.
Seller_nRFmxiQg4EGrw
A few things to keep in mind.
If you are a new seller, and especially if FBM, Amazon will not give you the BB until you have a track record of satisfying customers. The BB is a way of Amazon telling the customer "We recommend you purchase from this seller"; they aren't going to recommend you until they know that you'll keep up your end (nothing personal; everyone faces this).
You say it's Private Label. I would guess then that there are other offers of similar or even identical items (other than the brand name). Amazon will compare your product to those; if your price is significantly higher than those, then your chances of getting the BB go down.
Note that the price comparison covers not only offers on Amazon, but pretty much anywhere else that a consumer might purchase from.
And as pointed out, if YOUR price has increased lately, that could also be an issue; especially if you previously had the BB for that item.
Michelle_Amazon
Hello @Seller_SC6axZXiRfnTb,
Michelle at Amazon here. Your fellow sellers have provided you with some great insight. Do you have a case with Seller Support that I can take a look at? If you do not have a case, please start here and let me know if they are not able to help.
Regards,
Michelle