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This article applies to selling in: Germany

Holiday schedules for SellerFlex

Do holiday closures affect my SellerFlex metrics?

Your node is automatically closed on national public holidays. Below are the key holidays planned for SellerFlex 2021. On these days, you will not have any AMXL or ArrowXL collections. If you plan any additional warehouse closures (for example, for local public holidays) you must notify us by contacting Selling Partner Support (14 days' notice is required).

Warehouse closures for national public holidays or closures where you have given us 14 days’ notice will not impact your SellerFlex performance metrics.

Key 2021 public holiday dates Day of the week
01-Jan Wed
01-May Sat
13-May Thu
24-May Tue
03-Oct Sun
25-Dec Sat
26-Dec Sun

Do holiday closures affect the Prime delivery promise?

Yes. Amazon automatically adjusts the customer promise for planned holidays.

When customers place orders, we let them know whether they will arrive before or after the holiday. Amazon automatically assigns delivery dates based on holiday site-closure schedules.

What do I do if I have to close my warehouse due to weather conditions?

Contact Selling Partner Support to turn off carrier collections for that day.

What do I do if an employee is not available to work and I cannot handle the usual order volume?

To reduce the capacity for your site for a given date range, contact Selling Partner Support.

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