Selling Digital goods

If you sell digital goods or physical products with digital elements ("Digital Goods"), EU consumer law Directive (EU) 2019/2161 requires that you provide details of the functionality of these products. This includes information on applicable technical protection measures, compatibility and interoperability ("Functionality Information").

Examples of Digital Goods include: Smart TVs, Smart speakers, Smart bulbs, Smart plugs, Smart thermometers, Smart smoke alarms, Smart watches, Smart security cameras, Smart doorbells, Games consoles, Computers, Tablets, Bluetooth enabled products and Wireless products.

The required Functionality Information will depend on the Digital Goods you sell on Amazon, because every type of Digital Good is different and has its own characteristics. As the seller of Digital Goods on Amazon, you are responsible for including the Functionality Information. Below are examples of key attributes which you may find helpful to your specific Digital Good. If you don’t find information relevant for your product below, you can always provide additional information in your general product description.

Amazon Catalog Attribute Name	Description	Example
control_method / controller_type	The device, method or application by which the product can be controlled	App, Remote, Voice
connectivity_protocol	The connectivity protocol of the product	Bluetooth
connectivity_technology	The connectivity technology that the device uses	Bluetooth, Wi-Fi
connector_type	The types of connectors that can be used with the product	HDMI
compatible_devices	Devices which are compatible with the product	Smart phone
Software_update_supported_to_date	The date until which software updates are supported by the manufacturer
minimum_system_requirement_description.value	System requirements	Windows 8, macOS 10.15 Catalina, Linux
language_manual	Language for instructions	English, German
display.language_options	Languages for interface	English, German
supported_application	Applications which are supported for access and use via the product	GPS
operating_system	Operating System	iOS
cpu_model.speed.value	Processor Speed
graphics_processor_manufacturer	Graphic Card Manufacturer	Nvidia, Intel
hardware_platform	Hardware platform on which software applications can be run	IBM, Apple
supported_internet_services	Streaming services or other online services which can be incorporated or interconnected with the product	Alexa, Netflix, Prime Video

The Functionality Information can be added by filling in the attribute under the Compliance tab in Seller Central or within the general description of your product on the product detail page. Visit Seller University to learn how to update your existing listings and how to add new products in bulk.

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