The FBA Grade and Resell program allows you to recover value from your unfulfillable customer returns. After enrollment, Amazon will automatically evaluate the condition of your unfulfillable customer returns and create a used listing for you. You set the price and manage the listing, just like you do for your current new and used items.
To ensure a net positive transaction when fees are applied after December 31, 2022, inventory must have a minimum calculated average sales price (ASP) of €15 in order to be eligible for FBA Grade and Resell. Eligibility is restricted to customer returned FBA inventory that is in Amazon fulfillment centers.
Eligibility is also subject to legal, safety, regulatory, and other guidelines. Ineligible products include the following:
In order to start benefiting from this program, you need to set your FBA Grade and Resell settings first:
After you enroll to FBA Grade and Resell, your eligible customer returned inventory will be automatically routed to our program where:
You can keep track of your graded items in the 'FBA Grade and Resell Report'. For the entire inventory that enters the program you will have information on return process date, disposition, ASIN, merchant SKU, status, and grading condition. Inventory will appear in this report after we have completed the evaluation process.
Once an item is graded as Used, a SKU is generated for your new listing under the parent ASIN.
You can change the price on Manage Pricing, once the listing is created. All SKUs in FBA Grade and Resell begin with amzn.gr to allow you to search for and track graded inventory in Seller Central. The listings will display in your inventory reporting tools, and payments will be displayed in the Payments Dashboard.
You can change your initial price settings in the FBA Grade and Resell section of the Automated unfulfillable settings. Price settings can be changed at any time, however these changes are not retroactive to inventory graded before you’ve changed the settings. The initial list price for a used item is calculated based on your discount percentage values multiplied by the new item price at the time of relisting in the same store where it was originally purchased.
Example comparing initial list price for used items based on condition
|Condition||Discount percentage 1||New item price at time of relisting 2||Initial list price of used item 3||SKU example 4|
|Used – Like New||95%||€50||€47.50||amzn.gr.111xxx|
|Used – Very Good||90%||€45.00||amzn.gr.yyyzzzz|
|Used – Good||85%||€42.50||amzn.gr.2323xxxx|
|Used – Acceptable||80%||€40.00||amzn.gr.x232xyzz|
1 You determine the discount percentage based on the new item price.
2 FBA Grade and Resell pricing is calculated based on your new item prices, which must comply with the Amazon Marketplace Fair Pricing policy.
3 Once you create used pricing tiers for an SKU, additional items of the same SKU submitted to FBA Grade and Resell will automatically have the initial price applied.
4 A maximum of five SKUs will be generated for your used listing under the parent ASIN: four used conditions and one unsellable.
FBA Grade and Resell allows you to relist eligible, unfulfillable inventory on Amazon. Since you manage the used listing and control the price, you control the recovery value. To ensure a net positive transaction when fees are applied, inventory must have a minimum calculated ASP of €15to be eligible for FBA Grade and Resell. ASP is calculated using your Sales history, the average FBA selling price on Amazon, and the sales history of the specific ASIN.
FBA Grade and Resell items are listed and managed by you, and product and seller feedback ratings apply as usual.
If your item is graded as Unsellable, the item will remain in your unfulfillable inventory and FBA Grade and Resell fees will not apply. Manage your unfulfillable inventory as you normally would.
Manage excess items as you would new listings, with marketing and pricing levers. You can also choose to liquidate eligible items, return the inventory to yourself, donate eligible items or dispose them.
Amazon will follow its standard operating procedures to carefully handle items with internal memory, but does not guarantee removal of data. Before customers return items on which they have saved personal information, they should clear the memory device. This is specified in Amazon’s customer returns policy for items such as laptops, cameras, or other electronic devices. For more information, go to About our returns policy.
Used items typically take longer to sell than new items. Manage your listing as you normally would to decrease the time to sell.
Track fees and customer payments in the Payments Dashboard. The FBA Grade and Resell processing fee will appear once an item has been relisted as Used.
The returns policy is the same as for new listings you manage. For more information, go to FBA customer returns policy.
All FBA Grade and Resell customer-returned items will be marked as Unfulfillable, from where (if eligible) they will flow through the FBA Grade and Resell program again.
A listing may fail for several reasons, the most common are: the item is not in a condition that can be sold as used, the item is not eligible for grading, or the item is not eligible to be sold as used. In those cases, you can also choose to liquidate eligible items, return the inventory to yourself, donate eligible items or dispose them.