Amazon Partnered Carrier Program (PCP) promotion: Free shipping from Germany to Italy - FAQ

FAQ 1: What is EU Partnered Carrier Program (PCP)?

EU PCP is a shipping service available to FBA sellers for small parcel deliveries shipped from an address in the United Kingdom, France, Germany, Italy, and Spain to an Amazon EU fulfillment center. To learn more about the benefits of this program, visit this page to learn more.

FAQ 2: What is the Germany to Italy PCP promotion?

Amazon is offering a limited time promotion, which will cover the shipping costs for specific shipments sent from a German address to an Amazon fulfillment center in Italy for Fulfillment by Amazon (FBA) using Amazon PCP small-parcel and/or pallets. See FAQ 3 for specific criteria.

FAQ 3: What is the eligibility criteria?

To qualify, shipments must meet all of the following criteria:

1. The shipment must be sent from an address in Germany (DE).
2. The shipment must be sent to one of the following an Amazon fulfillment centers in Italy for FBA: MXP3, FCO2.
3. The shipment must contain ‘oversize’ items – see this help page for definitions.
4. The shipment must be created in Seller Central after August 16, 2021 and before September 5, 2021.
5. The shipment must be received at Amazon fulfillment center in Italy after August 16, 2021 and before September 19, 2021.
6. The shipment must be a small parcel shipment and/or pallet shipment.
7. The shipment must be sent with the UPS Partnered Carrier Program (PCP) for parcels or the Amazon Partnered Carrier (with Kuehne + Nagel) for pallets.

FAQ 4: Which shipment statuses counts as being received at an Amazon fulfillment center?

Shipments with the following shipment statuses are considered received: Delivered, Checked in, Receiving and Closed.

FAQ 5: Are there any Terms & Conditions?

Yes. In addition to the eligibility criteria described above, all sellers participating in the Amazon Partnered Carrier Program must also adhere to both the Amazon PCP Terms & Conditions and the Carrier Terms & Conditions for each shipment.

FAQ 6: How do I enroll for the promotion?

To take part, you simply need to use the PCP small parcel service for shipments sent during the promotion window. For more information on how to get started click here.

FAQ 7: Will I be charged for PCP shipments during the promotion?

Yes. During the promotion, you will be charged the applicable transportation costs for the PCP service. Amazon will credit you the applicable funds at the end of the promotion. See FAQ 8.

FAQ 8: When do I get credited for my PCP transportation costs?

Amazon will credit you all transportation costs for shipments that qualify for the promotion (per eligibility criteria) within approximately 14 days of the promotion ending (between Sep 20, 2021 and October 1, 2021). Amazon will disperse funds to your Amazon EU Seller Central account.

FAQ 9: Where can I find a more detailed breakdown of the amount credited to me from the PCP promotion?

Amazon will issue an adjustment to your account. You can find the adjustment in your date range report in Seller Central.

To generate a date range report, follow these steps:

1. From the Reports menu, select Payments
2. Select Date Range Reports
3. Click Generate Report
4. In the Generate date range report pop-up box, proceed as follows:
   
   1. Select report type: Transaction
   2. Select reporting range: Month or Custom, and the specified date information
   3. Click Generate
   4. Review your report in the list on the Date Range Reports page
   5. Download and open the file in Excel

The adjustment will be found in the “other” column” with the “type” field description equal to “Adjustment.”

FAQ 10: Where can I find more information?

For more information about the program, visit:

• Overview & how to get started
• Program benefits

If your questions have still not been answered, raise a case with Selling Partner Support (SPS).