We have introduced a defect-preventive process in our listing experience to prevent products from being listed with inaccurate values in “Item package weight” & “Item package dimension” (item package height, width, and length). This change is aimed at preventing smaller products being listed with very high values (for example, the weight of a “Shirt” package listed as 50 kg or the length of a “Shoe” package listed as 200 inches).
The change is applicable only in the EU region for products that belong to the below-mentioned categories:
The new change prevents items from being listed beyond the values given below:
|Attribute||Maximum values allowed|
|Item package weight||27.16 pounds or 12.32 Kilograms|
|Item package length||39.37 inches or 100 centimeter|
|Item package width||19.69 inches or 50 centimeter|
|Item package height||19.69 inches or 50 centimeter|
If any of your products exceed the above limits and require modification, please do either of the following:
Login to your seller central account, navigate to Inventory > Manage Inventory. Click Edit on the product for which you would like to modify values, enter the new values, and save.
Login to your Seller Central account, navigate to Inventory > Add Product via upload > Upload your inventory file. To learn more about how to update missing/invalid product information in bulk, see Enhance your listings.