As a means of protecting customers, Amazon monitors sales velocity - the number and dollar amount of a seller's transactions during any given month.
All sellers begin with the same "velocity limit." This limit is based on a 28-day rolling cycle; only transactions within the past 28 days are included in determining a seller’s current velocity.
When you approach or exceed your current velocity limit, we evaluate your account and may increase the velocity limit. You do not need to contact Amazon to have your velocity limit increased. Increases are granted or denied as part of our proactive evaluation process.
We will contact you via e-mail if we have any questions while we evaluate your account. We reserve the right to limit your selling privileges and/or withhold disbursements depending on any issues we identify.
If we increase your velocity limit, pending orders will be made available for shipping.
If at any time during an evaluation we find that your current sales volumes or inventory are not supported by buyer feedback or an established sales history, we may place your account under review. If your seller account is placed under review, a temporary hold will be placed on funds in your account, and we may suspend your listings.
If your account is under review, you may be able to expedite the process by sending us the following information, as applicable:
You can send information to us by replying to the notice we sent you about your review, found in the Notification page of the Customer Metrics section of your seller account. Tracking information may be provided in Manage Orders.
You may also want to send a friendly reminder to buyers asking them to leave feedback on your account after they have received their items. Buyers can leave feedback quickly and easily by visiting www.amazon.de/feedback.