Packing Type

A shipment can consist of either individual products or case-packed products. If your inventory includes both packing types, each type will need to be sent in separate shipments.

Individual products

Select Individual products if your shipment consists of individual items with different SKUs and in different conditions.

Case-packed products

Select Case-packed products if your shipment consists of cases previously packaged by the manufacturer that contain identical items with matching SKUs in the same condition. Each case must contain the same number of items.

In some cases, a manufacturer or distributor may package multiple cases into a larger box called a master carton. Master cartons do not qualify as a case pack and must be split into cases. On the Set Quantity page, Units per case refers to the number of items in the case, not the number of cases in the master carton.

A case pack is not the same as a multi-pack. Case packs are intended to be split and the contents sold individually. Multi-packs are sold as bundles or sets. A case pack may be sold as a multi-pack, but must be prepped according to the requirements for products sold as a set. For more information, see Packaging and Prep Requirements.