With the Partnered Carrier program, Amazon sellers using Fulfillment by Amazon (FBA) in the UK, Germany, France, Italy, Sweden, or Spain can ship inventory to Amazon’s fulfillment centers in these countries at deeply discounted rates.
You can estimate shipping charges, make payments, and track the Partnered Carrier program shipments directly from Seller Central. To learn more about the program benefits, go to Amazon Partnered Carrier program – Overview and how to get started.
You don’t need an existing account with a carrier in order to use the Partnered Carrier program.
When preparing your shipment before shipping to a fulfillment center via the shipment creation workflow, you will see an option to use an Amazon-partnered carrier in the Delivery services section.
To participate in the program, follow these steps:
Shipping charges are based on the dimensions and weight of the parcels, the amount of parcels you are sending, the address from which the shipment originates, and the destination fulfillment center. The estimated cost of these charges will be subject to adjustment if Amazon or the carrier determines that the actual weight or dimensions of the package are different from the weight or dimensions provided by you. To learn more about providing box details, go to Amazon & Partnered Carrier program: Provide details.
The best way to view partnered carrier fees for your shipment is to have a look in Seller Central once a shipment is created. The method for this will depend on the shipment creation workflow you are using:
The carrier for your Partnered Carrier Shipment may vary on the country and location you are shipping from. The Partnered Carrier program Small Parcel shipments are sent using our partnered carrier UPS for the UK, Spain, France, Italy, Sweden, Poland and the Netherlands, and with DHL for Germany.
You are currently eligible to ship from the following countries using the Partnered Carrier program: UK, Spain, France, Italy, Germany, Sweden, Poland and the Netherlands. For a list of ineligible postal codes for our Partnered Carrier program, see the following table.
Amazon-partnered carrier postcode restrictions
Territory | Postal codes |
Mount Athos | 51000-51009 |
Aland Islands | 22100-22950 |
Helgoland | 27498 |
Buesingen | 78263, 78266 |
Guadeloupe Martinique French Guiana Réunion Mayotte |
N/A |
Livigno, Campione d’Italia | 23041, 22061 |
Vatican City | 00120 |
San Marino | 47031, 47890-47899 |
Canary Islands | 38000-38999 |
Ceuta | 52000-52009 |
Melilla | 63086 |
Table 1. Partnered carrier SPD |
Once a shipment has been created, Amazon will provide updates on your shipment status in Seller Central, on the Shipment events tab of the shipment with the status cycling through In Transit, Delivered, Checked-In, Receiving, and Closed.
There is no minimum requirement in order to use the Partnered Carrier program. For small parcels, a maximum of 200 boxes can be created per shipment. If your small parcel shipment weighs more than 200 kg or contains more than 30 parcels, you might find that the Partnered Carrier pallet (LTL) option is less expensive than other shipping options. To find the maximum dimensions and weight limits per carrier, go to Amazon Partnered Carrier program (the Partnered Carrier program): Provide details.
You can cancel Amazon-partnered SPD shipments up to 24 hours after approving the estimated shipping charges, and Amazon-partnered pallet shipments up to one hour after approving the estimated shipping charges.
To cancel a shipment, go to your shipping queue and follow these steps:
No. The Partnered Carrier program is unable to handle hazmat products. If you attempt to ship hazmat ASINs using the Partnered Carrier program, the shipment may be rejected by the carrier.
Yes. All that you need are the shipment details when creating the shipment in Seller Central.
For example, if you want to use the small parcel delivery (SPD) service, you must provide the number of boxes and also the weight and dimensions of each box to get an estimated rate and print the shipping labels. Enter the manufacturer’s address as the Ship from location. Once you have printed the labels, send them to your manufacturer. Either you or your manufacturer must proactively contact the carrier to organize the pickup.
You can raise a case with Selling Partner Support. You will be asked to provide your shipment ID, proof of pickup, and any other relevant documentation pertaining to the shipment. We will then investigate the case and work with the carrier to resolve the issue. We recommend you also review the FBA lost and damaged inventory reimbursement policy.
You are required to label your parcels with the box labels provided during the shipment creation workflow. You can find these in the Preparation tab of your shipment under Delivery labels (step 5). If you fail to label your parcels correctly, the carrier may refuse to pick up your shipment.
Contact the carrier directly using the contact details on the Prepare shipments page, under Delivery charges (step 4). Provide your FBA shipment ID in this email or when having a conversation over the phone.
Contact the carrier directly using the contact details on the Prepare shipments page, under Delivery charges (step 4). Provide your FBA shipment ID in this email or when having a conversation over the phone.
No. Our Partnered Carrier program is used on a per shipment basis.
You can find the service level for your Partnered Carrier program shipment on the parcel label produced on Seller Central.
The FBA Lost and Damaged Inventory Reimbursement policy is applicable when you send a shipment using our Partnered Carrier program. For more information, go to FBA Lost and Damaged Inventory Reimbursement policy.