There are several options to buy shipping for Prime orders:
You have to buy the correct shipping labels based on actual package dimensions. Non-conveyable or oversize parcels require additional handling and therefore surcharges apply. Note that via Seller Central Buy Shipping, you cannot officially buy oversize shipping labels as Seller Fulfilled Prime carriers don’t support oversize parcels. However, if you still ship such parcels, surcharges will apply as stated above. For more information, go to DPD service overview and Hermes service overview, or to DHL service overview.
To select DPD’s correct package size (XS–XL), calculate “shortest side + longest side”. Hermes package sizes are measured in liter. To calculate liters, use this formula: height x length x width / 1000 = liters. Always measure package size and not the size of the item to calculate parcel sizes. We only accept the package size in centimeters. For shipping with DHL, use the package sizes you negotiated with DHL.
You can add the package size of shipping labels bought in Seller Central through the following path Orders > Manage Orders > Unshipped > filter for shipping service Prime > Buy shipping > Packaging and Weight > Change parcel dimensions.
To select DPD’s correct package size (XS–XL), calculate “shortest side + longest side”. Hermes package sizes are measured in liter. To calculate liters, use this formula: height x length x width / 1000 = liters. Always measure package size and not the size of the item to calculate parcel sizes. We only accept the package size in centimeters. For shipping with DHL, use the package sizes you negotiated with DHL.
In case you have specific questions regarding your own solution not answered by our Developer Guide, reach out to Selling Partner Support via the Contact Us section of Seller Central. If you are using a solution provider, reach out to them directly.