If you use inventory file templates or XML to upload your
inventory data, you can use the Fix Failed Listings tool in Manage
Inventory to review and fix a subset of listing errors, such as incorrect or missing information.
To view all upload errors for a particular batch, select the Inventory dropdown list at the top of the window, select Add Products via Upload, then under Inventory file upload status, select View Processing Report.
Finding SKUs with errors
To identify your failed listings, follow these steps:
- Go to the
Inventory tab and select
- If you have errors, you will see
Fix Failed Listings in the left-hand
- The possible error types include the following:
All Fixable Online: All SKUs with errors,
regardless of error type.
Missing Info: Required data is missing. For
example, missing UPC, product name, or manufacturer.
Incorrect Info: SKUs with errors that occur
when the data does not meet the formatting requirements (for
example, overly long descriptions).
Matching Error: Your product might match an
existing listing in the Amazon catalog, but we need more
information to make sure. For more information, see
Matching Your Products.
Variation Error: Errors that occur on
variation child SKUs.
You can also use advanced search to find SKUs with errors:
Manage Inventory, click
Advanced to the right of the search box.
- From the dropdown list, select
Fix Failed Listings.
- Enter either a SKU or BatchID. Click
The Fix Failed Listings tool will display a failed SKU for 30
days. If you do not wish to fix a SKU, unfixed SKUs will disappear
from the list (and your inventory) 30 days after the inventory tool
detects an error.
To fix failed SKUs, follow these steps:
- To fix a single SKU, click
Fix in the Actions column to the left of the SKU
you want to fix.
- To fix multiple SKUs in succession:
- Select the checkbox to the left of each SKU you want to fix;
- Select all failed listings by checking the box at the top
of the column.
- Click the
Actions button at the top of the page, and
Fix Selected Items.
- On the listing details page, data with an error is located on
the tab with a red exclamation mark (
) . An error message at the top of the page explains exactly
what needs to be fixed.
Note: Fields marked with a red asterisk (
* ) are required. Check to be sure all fields with an asterisk
are filled in. Other requested product information is optional,
but can help customers make informed buying decisions.
- Once you fix an error, save your changes. If fixing multiple
- Save and move to the next record by clicking
- Exit by clicking
Save and finish.
After you fix a SKU's errors, you can activate the listing by
providing the price and quantity. A confirmation message will
indicate that the listing is active. Generally, a fixed SKU will
show up in your active listings within 15 minutes.
You can defer activation by clicking the checkbox near the top
of the listing detail tool's Offer tab ("Let me skip the offer data
and add it later").