This guide provides causes and solutions to common errors
relating to your Inventory Amazon Fulfils listings. There are three error messages you
- No listing exists for this inventory item.
- No Amazon Fulfiled listing exists for this inventory
- Item not in catalogue.
Follow the procedures below the resolve the fulfilment
Identify missing listings
Without an inventory listing, your item cannot be seen or
purchased on Amazon.de. Even though you may see the inventory item on the "Inventory
Amazon Fulfils" page, you need to verify there is a corresponding offer in your "All
- Copy the Merchant SKU of the listing that has the
error associated with it. Important: Merchant SKUs are case-sensitive!
- Click the "All Inventory View" link near the top of
the page, and Search for the affected Merchant SKU in the "All Inventory View".
Listing Exists in "All Inventory View"
- If you were able to find your listing Merchant SKU
on the "All Inventory View" page, make sure the following conditions are true about
- The ASIN/ISBN associated with the
Merchant_SKU matches the ASIN/ISBN that is found on the "Inventory Amazon
Fulfils" page. Go to Identifying missing
- Your Price has a valid price
- Fulfiled By is "Amazon".
- If all three conditions above are true for your
listing (and you have verified that you have a Fulfilable Quantity on the "Inventory
Amazon Fulfils" page), copy the ASIN/ISBN, and search for the ASIN/ISBN on www.amazon.de
and review the "Offer Listing" page to see if your FBA offer is available.
Note: If you cannot find your offer on the Offer Listing Page, Contact Seller Support for assistance
resolving the issue.
- If you find your listing on the "Offer Listings"
page, your offer is still active, and no further action is required. If the "No
Listing Exists for This Inventory Item" error still displays on your "Inventory
Amazon Fulfils" page, click "refresh" on your browser. If the error message
persists, Contact Seller Support to request
assistance suppressing the message.
- If any of the three conditions listed above are not
true, follow the procedures for the corresponding condition.
The ASIN/ISBN in the Inventory Amazon Fulfils view does not
match the ASIN/ISBN in the All Inventory View.
Delete the existing Merchant_SKU from
the All Inventory View page. Learn how to Create a new FBA
Your Price is empty
Enter a price for your offer. You can
enter the price right in the field and click the "Save changes" button
at the top right or bottom right of the "All Inventory View". You can
also click the "Edit" button to the right of the listing, edit the
price, the click "Save".
If the listing is "Fulfiled by
Merchant", check the box to the left of the listing and select
"Convert to "Fulfiled by Amazon" from the drop-down menu located above
your list of products and follow the instructions.
No Listing Exists in "All Inventory View"
If you do not have a listing in the "All Inventory View"
for the items found on the "Inventory Amazon Fulfils" page, you can create the
corresponding listing. When you re-create the listing on the "All Inventory View" page,
make sure the following information matches the FBA listing found on the "Inventory
Amazon Fulfils" page. (Go to Identifying missing listings)
Once you have gathered these three pieces of information
(from the "Inventory Amazon Fulfils" page), you can either use your own system/process
for adding a listing to your catalogue (which may include Flat Files or XML feeds), or
you can follow these steps to correct the listing via your Seller Account:
Create a new FBA Listing
- Click the "Add a product" link located at the top
right top of the table on the "All Inventory View".
- Search for the ASIN of the listing with the error.
- Click the "Sell Yours" button and enter the required
- In the Seller SKU field, enter the Merchant
SKU of the listing with the error
- For Your shipping methods select "I want
Amazon to ship and provide customer service for my items if they sell".
- Click "Save & Continue". The Convert and Send
Inventory window comes up.
- Follow the instructions to convert to "Fulfiled By:
Amazon" and create a shipment. Once you have the item listed, you can cancel the
This change can take up to one hour to appear on Amazon.de. If the offer is still not
appearing on Amazon.de after one hour, Contact Seller Support
for help resolving the