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This article applies to selling in: Germany

Remove inventory (overview)

When you want to remove your inventory from an Amazon fulfillment center, you have to submit a removal order. You can use removal orders to manage excess inventory, including inventory that is:

  • Slow moving
  • Not suitable for resale (unsellable inventory)
  • Soon to be subject to a long-term storage fee

You can request that inventory you have stored in Amazon's fulfillment centers be returned or disposed of by using one of the following methods:

Removal fees are charged per item removed. For more information, see FBA removal order fees.

Removal order process

Removal orders can take 10-14 working days to be dispatched from the FC, and up to 30 working days or more during holiday period (Prime week, October, November and December). You will be billed within 45 days of the removal.

Fulfillable inventory is available for purchase until we remove it. If you don't want it available for sale, close your listing. See Close a listing in List products for Fulfillment by Amazon.

We cannot remove inventory in the following cases:

  • It is already scheduled for removal.
  • It is being processed for a pending customer order.
  • It is being shipped to another fulfillment center.
  • Hazmat and not classified as HTRC 8 or 9
  • Where you have not provided a valid ship-to address, including full name of recipient, street and house number, city, postcode and country, a valid phone number for the carrier to contact you, or any further information, we may require you to validate your removal request.
Note: When creating a removal order, you may notice that certain items cannot be removed. We will notify you with suggested action to take in order to successfully remove your inventory.

Removal order restrictions

Removal order returns cannot be:

  • Dispatched to another fulfillment center,
  • Used to fill customer orders.

For items classified as hazardous materials, only those that are Hazmat Transportation Regulatory Class (HTRC) 8 or 9 can be returned. Hazardous items that are not classified as HTRC 8 or 9 can only be disposed of.

To ship to an address outside of Europe, see International Returns providers.

Removal order packing and shipping

When you request that inventory be returned to you, it is packed at the fulfillment center and shipped to the address you specify. It may be shipped in multiple shipments and from multiple carriers if the items are located in different fulfillment centers.

Inventory that was shipped to the fulfillment center in case packs is returned as individual items and packed in boxes or pallets as appropriate to the shipment.

Canceled removal orders

We may cancel a removal order once it is submitted, if the inventory isn't available for removal. For example, it may be part of a pending customer order.

If we cancel a removal order, submit another request. If we cancel the second request, contact Seller Support.

If you want to cancel a removal order that you submitted, see Remove inventory from a fulfillment center.

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