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This article applies to selling in: Germany

Shipment label requirements

Ensure your products arrive safely and quickly to an Amazon fulfillment center by following these important requirements for shipping labels and packaging your inventory.

Once you decide what you are shipping to Amazon and determine the appropriate shipping method and carrier to use, it's time for labeling and packaging.

View the Packaging and prep requirements, and share this information with your distributor or supplier when they send directly to Amazon. Check back periodically for updates.

Each box and pallet you ship to an Amazon fulfillment center, including units sent in a manufacturer box, must be properly identified with a unique box ID and pallet label.

Follow these guidelines for labeling your boxes:

  • Print the full set of labels. Because each label is unique, do not photocopy, reuse or modify labels for use on additional boxes.
  • Labels supported measure 8.4 cm x 10.2 cm (3 1/3 x 4 inches). If you have a thermal printer, you now also have the option to print directly on 10.2 cm x 15.2 cm (4 x 6 inches) format by selecting Thermal printing paper in the box and pallet label printing options.
  • Don't place labels on a seam or opening on the box as they will be damaged when the box is opened.
  • The FBA shipment label should be placed next to the carrier label on a flat surface of the box, so that barcodes do not fold over edges or corners.
  • Both labels must remain uncovered so that they are scannable and readable.
  • Each box you include in the shipment must have its own FBA shipment label printed from your Shipping Queue.
  • Each pallet you send needs four labels, one in the top center of each side.
  • If you are shipping multiple case-packs in a primary box, apply the unique shipping label on the primary box you are using for shipping products to Amazon fulfillment centers. You do not need to apply the unique shipping labels to the individual case packs inside the primary box.

You can print shipment labels within the shipment creation workflow. If you have already created your shipment, you can access your shipment from the shipping queue.

Box content information

When you provide box content information during the shipment creation workflow, each box ID label will contain the information for a specific box. To avoid delays in receiving your inventory at the fulfillment center, make sure to put the correct label on the correct box. We recommend you verify that the SKU and number of units in each box match the SKU and number of units in the box content information you provided in the shipment creation workflow. For more information, go to Box content information for FBA shipments to Amazon.

Important: Failure to provide accurate box content information might result in blocking of future shipments, and a manual processing fee might be applied.
Important: 2D barcodes do not replace Amazon box ID labels. If you use 2D barcodes to provide box content information, Amazon box ID labels are still required. For more information, go to Using 2D barcodes for box content information.

Amazon Partnered Carrier

Important: When using the Amazon Partnered Carrier account to create pre-paid shipping labels, your account will be charged for the cost of shipping if you do not cancel within a designated period, even if you do not use the label. For partnered carrier small-parcel, the period is 24 hours. For partnered carrier pallet, the period is 1 hour. Canceling the shipment does not cancel the inbound transportation charge for the Amazon-partnered carrier. You must void the charges under the Provide details tab.

To void charges, do the following:

  1. Go to your seller account, go to Shipping queue
  2. Locate the shipment and click Work on shipment
  3. Under the Delivery service section, click Void charges

You will not be able to cancel the charges or receive a refund if the time since approving the charges is 24 hours for partnered carrier small-parcel, and 1 hour for partnered carrier pallet.

Within the shipping workflow is the option to take advantage of Amazon's discounted shipping rates through the Partnered Carrier program.

Partnered carrier: small parcel

In the Select carrier screen of the workflow, select Small parcel delivery as your shipping method and Amazon-partnered carrier as the SPD carrier. After you click Save & continue, enter the number of packages and the weight of each package.

Note: Large, lightweight packages may incur a dimensional weight surcharge.

The delivery workflow will provide an estimate for the shipment. If you accept the charges, your account will be billed for the cost of shipping.

After you've completed your shipment, give your box to your regularly scheduled UPS pickup driver or take the package to a local UPS location. If you are located in Germany, you can also drop off your package at a DHL collection point.

Note: You can still cancel charges for the shipment and use another carrier by clicking Cancel charges below the Estimated shipping cost, provided you cancel within 24 hours of accepting the charges.

If you decline the charges, you will be returned to the Select carrier screen so you can select another carrier option.

Partnered carrier: pallet (Less than truckload – LTL)

In the Select carrier screen of the workflow, select Less than truckload (LTL) as your shipping method and Amazon-partnered carrier as the LTL Carrier.

After you click Save & continue, enter the number of packages and the weight of each package. Non-stackable pallets shipped to the UK fulfillment center must not exceed 120 x 100 x 180 cm (L x W x H). Non-stackable pallets shipped to a fulfillment center outside of the UK must not exceed 120 x 80 x 180 cm. We do not allow pallets to be stacked.

Then enter the enter pallet information for your shipment.

For partnered carrier LTL shipments, you will also be asked to enter your preferred shipment pick-up date (‘freight ready date’). This can be any date in the next 2 weeks, any shipments scheduled for more than two weeks in advance will not be accepted. Also, enter the declared value of the shipment and confirm the primary contact person.

The shipping workflow will provide an estimate for the shipment. If you accept the charges, your account will be billed for the cost of shipping.

The day before the shipment pickup, we will send you an email confirming the details of your shipment. Separately, the assigned carrier will send an email to organize final details of your shipment pickup. Ensure you print the Amazon confirmation email and get the carrier to sign this when they collect your goods, as this can be used as a proof of pickup.

Note: You can still cancel charges for the shipment and use another carrier by clicking Cancel charges below the estimated shipping cost, provided you cancel within one hour of accepting the charges. For more information, go to Amazon Partnered Carrier pallet shipments FAQ.

If you decline the charges, you will be returned to the Select carrier screen so you can select another carrier option.

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